Unable to select text in InDesign 2020 (15.0.2)

Community Beginner ,
Mar 11, 2020

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Indesign vs 15.0.2 x 64--Did an update about 4 hours ago March 11, 2020. Restarted computer. Our IT department cleaned preferences. Text selection and selection of boxes in general is still very slow. I hate these updates as they slow down production. Turned off type contextual controls. Still little improvement. Tried to call but Indesign rudely hung up on me after waiting for a person for a very long time.

 

 

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Unable to select text in InDesign 2020 (15.0.2)

Community Beginner ,
Mar 11, 2020

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Indesign vs 15.0.2 x 64--Did an update about 4 hours ago March 11, 2020. Restarted computer. Our IT department cleaned preferences. Text selection and selection of boxes in general is still very slow. I hate these updates as they slow down production. Turned off type contextual controls. Still little improvement. Tried to call but Indesign rudely hung up on me after waiting for a person for a very long time.

 

 

{Renamed by MOD}

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Mar 11, 2020 0
Adobe Employee ,
Apr 08, 2020

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Hi there,

 

Sorry about the poor experience. I completely understand your frustration.  I am hopeful that the issue was fixed. If not, I would request that if you could share a few more details like:

  • Exact version of  operating system you are working on.
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Regards,

Srishti

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