Highlighted

Unable to transform proportionally in InDesign 2020 on macOS Catalina 10.15

New Here ,
Nov 04, 2019

Copy link to clipboard

Copied

Just updated my MAC to Catalina 10.15 and then updated my InDesign to 2020.

Now I cannot proportionally transform images/objects within a frame. Holding shift does not work (nor does NOT holding shift.)

 

{Renamed By MOD}

Adobe Community Professional
Correct answer by Randy Hagan | Adobe Community Professional

If you want to resize an object and its frame, you want to select the Cmd+Shift keys to size them proportionately. Additionally, you may find it easier to place your cursor at one of the corner anchor points of the frame, hold down the Cmd+Shift keys first then hold down the mouse button and drag to size the frame and enclosed graphic proportionately.

 

Holding down just the Shift key and dragging will size only the frame proportionately, not the contents.

 

Hope this helps,

 

Randy

Topics

Performance

Views

923

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to transform proportionally in InDesign 2020 on macOS Catalina 10.15

New Here ,
Nov 04, 2019

Copy link to clipboard

Copied

Just updated my MAC to Catalina 10.15 and then updated my InDesign to 2020.

Now I cannot proportionally transform images/objects within a frame. Holding shift does not work (nor does NOT holding shift.)

 

{Renamed By MOD}

Adobe Community Professional
Correct answer by Randy Hagan | Adobe Community Professional

If you want to resize an object and its frame, you want to select the Cmd+Shift keys to size them proportionately. Additionally, you may find it easier to place your cursor at one of the corner anchor points of the frame, hold down the Cmd+Shift keys first then hold down the mouse button and drag to size the frame and enclosed graphic proportionately.

 

Holding down just the Shift key and dragging will size only the frame proportionately, not the contents.

 

Hope this helps,

 

Randy

Topics

Performance

Views

924

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 04, 2019

Copy link to clipboard

Copied

Hi Michael,

 

Sorry to hear about the trouble you are facing with InDesign while transforming proportionally. Could you please try resetting the Preferences for InDesign by following the steps below:

 

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

Disclaimer: Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.  

 

Let us know if this works or if you need any further help.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 04, 2019

Copy link to clipboard

Copied

Thanks much, Rishabh.

Looks like I needed one more OS update to Catalina, and that seems to have done the trick. Adobe apps seem to be working much better now.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Nov 05, 2019

Copy link to clipboard

Copied

Glad to hear it has been resolved! Feel free to reach out if you have any other questions or issues in the future. Thanks!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Feb 13, 2020

Copy link to clipboard

Copied

Hello. I am having the same problem and the file you mentioned in the /preference folder does not exist on my coputer. Dou yo have any solutions for this problem? This issue has SIGNIFICATLY hinders my ability to work with my adobe products. Thanks!

 

Jillian 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 04, 2019

Copy link to clipboard

Copied

If you want to resize an object and its frame, you want to select the Cmd+Shift keys to size them proportionately. Additionally, you may find it easier to place your cursor at one of the corner anchor points of the frame, hold down the Cmd+Shift keys first then hold down the mouse button and drag to size the frame and enclosed graphic proportionately.

 

Holding down just the Shift key and dragging will size only the frame proportionately, not the contents.

 

Hope this helps,

 

Randy

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 08, 2020

Copy link to clipboard

Copied

I'm having the same problem, just upgraded to Catalina 10.15.5 and Adobe Indesign 2020, holding shift doesnt work, NOR holding CMD+Shift or Option+shift or Option...it's as if the shift button key shortcut stopped working. I also can't move an object easily across horizontal or vertical axes by holding Shift while I move it either!

 

I cannot reset preferences uding your steps bc I do not see any such filenames in my ~Library/Caches folder and in my ~Library/Preferences folder i see 2 files which are similar: 

com.adobe.InDesign.7.5.3.plist and 

com.adobe.InDesign.7.5.plist

So I dont know which one to rename.

 

I have also noticed that when I close all documents and then open a new one, the Options menu panel at the bottom disappears and I have to restart InDesign to have it appear again. There are definitely some bugs ebtween the new Adobe and Catalina that must be worked out!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 02, 2020

Copy link to clipboard

Copied

Same problem for me since my last In Design Update 15,1,1... I can't resolve it... Do you know how I can just recover this essentials function ?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 02, 2020

Copy link to clipboard

Copied

Same problem for me since my last In Design Update 15,1,1... I can't resolve it... Do you know how I can just recover this essentials function ? Problem: "holding shift doesnt work, NOR holding CMD+Shift or Option+shift or Option...it's as if the shift button key shortcut stopped working. I also can't move an object easily across horizontal or vertical axes by holding Shift while I move it either"

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 02, 2020

Copy link to clipboard

Copied

I just past 1,5 hour in a "adobe remote" with an Adobe Expert to resolve the bug and the team have no solutions for now... I wish some solutions in the next week... If some people have question, here's the number of the case : Case number ADB-13937799-T1J5.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Jul 14, 2020

Copy link to clipboard

Copied

Same problem. Tried ALL of the recommendations here. No combination of keys allows me to constrain transform. Adobe - PLEASE FIX. It's taking 5x longer to get anything done. Clients don't care if it's software related. This should never have made it out to the community.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Aug 24, 2020

Copy link to clipboard

Copied

I am also having this set of issues since upgrading to Catalina 10.15.5. (iMac Retina 5K, 27" 2017)

My ITS dept has no clue and I am struggling to do my work manually instead of being able to use the shortcut keys.

Sometimes if I change the workspace setting - I get a short-term return of the functions but they stop after a few minutes.

Not sure if there is a fix for this or not.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
MH-at-NC LATEST
New Here ,
Aug 24, 2020

Copy link to clipboard

Copied

I just updated Catalina to 10.15.6 and I seem to have restored the shortcut funtions.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...