Update an Image in InDesign

[wwhartman]

Is anyone else having an issue with "Update Link" in InDesign?  It keeps saying "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it."  Which isn't the case because the image is on my desktop.  I have to restart my computer every time I make a change to my images.

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Would you mind sharing version of the OS & InDesign? Does it happen with a specific file or all? This information will help us assist you accordingly.

Looking forward to your response.

Regards,

Ashutosh

[wwhartman]

Catalina

10.15.6

InDesign

15.1.1

[Ashutosh_Mishra]

Thank you for responding. Does it happen with a specific document or all?

[wwhartman]

It's happening to all of them.  I opened a completely different file to test.  When I update my image the "Update Link" icon is grayed out.  It won't let me even click on it.  I have to click on "Relink" and that's when the message comes up that the file is being used by another user.  I'm not even on a shared drive.  This is from my desktop.  I have to restart my Mac everytime I want to update an image.

[wwhartman]

Now I'm trying to import that revised image into InDesign and I'm getting that message.  A fresh import, not a relink or update link.

Bill

[wwhartman · Accepted solution]

I just uninstalled InDesign and did a fresh install.  That fixed it.

Bill