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Update to 16 Not Working

New Here ,
Nov 16, 2020

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Latest Update will not work, I have Photoshop and Illustrator sucessfully update, InDesign will just not update! Please advise, I have tried restarting Mac, re opening adobe creative cloud. Nothing works.

Alyson

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Feature request, Performance

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Update to 16 Not Working

New Here ,
Nov 16, 2020

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Latest Update will not work, I have Photoshop and Illustrator sucessfully update, InDesign will just not update! Please advise, I have tried restarting Mac, re opening adobe creative cloud. Nothing works.

Alyson

TOPICS
Feature request, Performance

Views

29

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Nov 16, 2020 0
Most Valuable Participant ,
Nov 16, 2020

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What does "will just not update" mean? What Mac OS are you running and what happens when you try to install InDesign 2021.

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Nov 16, 2020 1
Adobe Employee ,
Nov 28, 2020

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Hi there,

 

Sorry to hear about this. Please share version of your macOS asked by Bob. You may try following steps given on this help article(https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-application-recognizing-available.html) & let us know if it helps.

 

Regards,

Ashutosh

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Nov 28, 2020 0