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New Here ,
Jun 16, 2020

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I have Windows 8.1 in my computer and because of that I can´t upgrade my Indesign. I pay every month for this license and I should be able to upgrade without paying for a new version of Windows. 8.1 version is not that old. Adobe should work in giving solutions and not in obliging to pay for something I can´t afford. Thank you.

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Correct answer by Bevi_Chagnon___PubCom | Adobe Community Professional

Windows 8.1 was released in 2013, seven years ago.

Microsoft ended its support for it on January 9, 2018, more than 2 years ago.

Can't expect any software company to build software for an operating system that Microsoft no longer supports.

 

But given all that, here are InDesign's system requirements, and Windows 7.1 is supported, so I'm not sure why Windows 8 wouldn't be. Do you have another hardware problem instead, such as RAM, graphics processor, or available hard drive space?

https://helpx.adobe.com/indesign/system-requirements.html

 

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Feature request, Performance

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Update

New Here ,
Jun 16, 2020

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I have Windows 8.1 in my computer and because of that I can´t upgrade my Indesign. I pay every month for this license and I should be able to upgrade without paying for a new version of Windows. 8.1 version is not that old. Adobe should work in giving solutions and not in obliging to pay for something I can´t afford. Thank you.

Adobe Community Professional
Correct answer by Bevi_Chagnon___PubCom | Adobe Community Professional

Windows 8.1 was released in 2013, seven years ago.

Microsoft ended its support for it on January 9, 2018, more than 2 years ago.

Can't expect any software company to build software for an operating system that Microsoft no longer supports.

 

But given all that, here are InDesign's system requirements, and Windows 7.1 is supported, so I'm not sure why Windows 8 wouldn't be. Do you have another hardware problem instead, such as RAM, graphics processor, or available hard drive space?

https://helpx.adobe.com/indesign/system-requirements.html

 

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Feature request, Performance

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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Windows 8.1 is no longer supported. Upgrading to Windows 10 is your only choice.

 

https://helpx.adobe.com/indesign/system-requirements.html

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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I'm a Mac user, but I see that Windows 10 costs around $20, if that's correct, can't you upgrade your OS, or don't you have the system spec?

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Jun 16, 2020 0
Most Valuable Participant ,
Jun 16, 2020

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Get over it. There are still ways to upgrade to Windows 10 for free. 

 

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

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Jun 16, 2020 1
Adobe Community Professional ,
Jun 16, 2020

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Windows 8.1 was released in 2013, seven years ago.

Microsoft ended its support for it on January 9, 2018, more than 2 years ago.

Can't expect any software company to build software for an operating system that Microsoft no longer supports.

 

But given all that, here are InDesign's system requirements, and Windows 7.1 is supported, so I'm not sure why Windows 8 wouldn't be. Do you have another hardware problem instead, such as RAM, graphics processor, or available hard drive space?

https://helpx.adobe.com/indesign/system-requirements.html

 

Bevi Chagnon | Designer & Technologist for Accessible InDesign + PDFs | Books @ www.PubCom.com/books — NEW! Accessible InDesign + PDF

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Jun 16, 2020 0
Most Valuable Participant ,
Jun 16, 2020

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As of May 2020 Windows 10 market share is 53.74%, Windows 7 is 28.35%, and Windows 8.1 is 3.65%.

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Jun 16, 2020 1
Adobe Employee ,
Jun 26, 2020

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Hi there,

 

I am hoping that your issue has been resolved till now. If not, please feel free to update this thread else let us know if any of the suggestions shared above helped you or not.

 

Regards,

Sheena

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Jun 26, 2020 0