updating doc with hyperlinks

[Ellie Gillespie]

Created and indesign doc that will be exported as an interactive pdf. The hyperlink panel was difficult, as hyperlinks to websites would go from green to red for no apparent reason. When I double check the website - it is there with no issues. 

Now I am updating the same doc with some new sites and the same thing is happening all over again. Don't know what to do. Can some one please tell me what are the best practices for fixing these hyperlinks, and perhaps how to keep this from happening again. The hyperlinks were created with the New hyperlink from URL

[Steve Werner]

Start by giving us a little information: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using. Does this happen with just this document, or with other documents with hyperlinks? It could be solved by restoring preferences if it happens with more than one file. It could be solved by saving as IDML and reopening to solve corruption in a single file.

[Ellie Gillespie]

Hi

Thanks for responding. Sorry I am on Indd 15.0.2 and Mac OS Catalina 10.15.4

 I don't generally create docs with lots of hyperlinks so I don't know if it is just this doc or if it is Indesign

 What I have been doing is just going through hyperlink by hyperlink and deleteing the existing the hyperlink and either it is okay or I will also have to refresh using the button at the bottom of the panel.

 I'll definitely try the IDML route. Thanks for your help!

[Derek Cross · Accepted solution]

Select the word or words (or image) in your InDesign document you want to be the link (it needn't be a URL). 

Go to: Type > Hyperlinks & Cross References > New Hyperlink – Select URL from the Linkto drop-down menu, copy and paste* in the complete URL of the site you want to link to. Export the document as an Interactive PDF.

* I always visit the website I want to link to and copy the whole URL.