version 16 freezes on startup

Explorer ,
Mar 16, 2021 Mar 16, 2021

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15.1.3 is the last version that seems to install fine on my windows 10 machine. Once I update to any version of 16 it freezes on app startup. Ive deleted folders, per the "Fix crash issues with InDesign" webpage, ive removed illustrator as well.  Not sure what to do to update InDesign.

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