When converting my indesign file to PDF I lose my background colour.

Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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Hi there please help,

 

when converting my file to PDF I loose all my pages colour of black. My A Masters are all black and I can't understand why. 

What should I try next? 

Thanks.

 

Abbie 

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How to, Print

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correct answers 1 Correct Answer

Community Beginner , Nov 23, 2020 Nov 23, 2020
I have now fixed the problem by putting a box layer-thank you for your assistance 

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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Which version of InDesign and OS?

What happens when you choose the Adobe PDF Presets, for example, PDF/X-4?

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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I am the update before 16.0 I am yet to install the latest version. 

i click l high quality print/ layout two continuous facing pages/ export all layers

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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Here is an example of what happens when exported:image.jpg

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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I have now fixed the problem by putting a box layer-thank you for your assistance 

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