Why can't I open an Indesign file using the version of Indesign I currently have

New Here ,
Aug 18, 2020 Aug 18, 2020

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My boss sent me an Indesign file and when I go to open it it says that it needs to be converted from an indd file to an IDML file. When I click convert, it isn't able to do it. Why can't I just open the INDD file on my computer?

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Adobe Community Professional , Aug 18, 2020 Aug 18, 2020
  Why can't I just open the INDD file on my computer?   Apparently your boss has a newer version of InDesign installed.

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Adobe Community Professional ,
Aug 18, 2020 Aug 18, 2020

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you should tell us what version of indesign has your boss and what version of indesign have you?

Did you tell to your boss to save the file as idml and send it to you? Then you should be able to open that idml file and save it as indd

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Adobe Community Professional ,
Aug 18, 2020 Aug 18, 2020

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Why can't I just open the INDD file on my computer?

 

Apparently your boss has a newer version of InDesign installed.

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Adobe Employee ,
Aug 21, 2020 Aug 21, 2020

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Hi Christopher,

 

Sorry to hear about your experience. In addition to correct responses given byVladan & John, I'd recommend checking out this help article to know more about opening files.

Hope it helps.

 

Regards,

Ashutosh

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