Why is everything pixelated and blurry in CS6?

New Here ,
Feb 02, 2013 Feb 02, 2013

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Hi,

A few months ago I installed the trial versions of Adobe Indesign, Illustrator and Photoshop on my MacBookPro.  After they expired I purchased the standard student edition and used the provided key number to unlock the full versions.  However, everything (including the sample fonts list, icons and opening menu) are pixelated and blurry.  As a design student, it is incredibly distracting to see font that isn't smooth like it should be on a retina display...

I've updated Indesign to version 8.0.1 but to no avail.  What could be wrong and how might I solve this problem?

Thank you,

Cuong

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LEGEND ,
Feb 02, 2013 Feb 02, 2013

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InDesign doesn't have specialized retina display support.

You might try messing around with your display settings. Best for Retina may not be Best for InDesign.

You're not suggesting that it got blurrier after you paid for it, are you? The trial version is exactly the same.

You should expert Retina support in the next version of InDesign, as it will support Cocoa.

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New Here ,
Feb 03, 2013 Feb 03, 2013

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I'm not sure if it was blurry like this before during the trial version.  Can any other MacBookPro users confirm if the Indesign menu fonts are supposed to look blurry?  For example, the curves in a "O" aren't smooth.  They are pixelated and I can see the spots.  Is that normal?

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Most Valuable Participant ,
Feb 04, 2013 Feb 04, 2013

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The trial, as John pointed out is identical to the license version. If you're on a retina Mac you'll have to wait for CS7 to get retina support.

Bob

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Community Beginner ,
Feb 25, 2013 Feb 25, 2013

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Is this the new 'official statement'? I don't mean to be rude, but Adobe stated last August they'd be implementing updates in "coming months". So now Adobe is saying CS7.... Pretty lame to be frank.

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LEGEND ,
Feb 25, 2013 Feb 25, 2013

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No, it's not an official statement, but you are pretty unlikely to get one.

If you understood an earlier statement to imply that InDesign would have seen Retina support prior to CS7, in particular in 3Q or 4Q 2012, then you misunderstood (or someone screwed up). Other products, which have already moved to the API that gets them Cocoa support and the Dark UI, were able to take Retina updates as midstream updates. But that's not the case with InDesign, which is based on older technology (as of CS6), and the update to which will be significant. So there may have been statements about Illustrator and Photoshop that may have been erroneously generalized to include InDesign?

Do you have a citation or link to the statement you're referring to ("coming months")?

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Adobe Employee ,
Feb 25, 2013 Feb 25, 2013

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There was never an official statement from Adobe indicating that there would be any updates for the CS6 version of InDesign to implement either the support for very high resolution screens on the Macintosh (the so-called Retina displays) or the dark interface currently available in Photoshop and Illustrator. You may have inferred such updates from statements issued for Photoshop and Illustrator in terms of the very high resolution screen support, but no such support was promised.

Expect that support (very high resolution screen and dark user interface) for the next full version of InDesign.

          - Dov

- Dov Isaacs, Principal Scientist, Adobe

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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So for us that spent their hard earned money (as starving artists) on CS6 have to pay even more for CC in order for it to work on our high res screens?

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Most Valuable Participant ,
Mar 08, 2018 Mar 08, 2018

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Correct. You can't go upgrading only hardware and operating systems in a vacuum.

I know that's not what you want to hear but CS6 is now almost six years old. It's never going to be updated and is not supported under new hardware and or operating systems.

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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I bought my computer 3 years ago and CS6 at the same time. They were both new at the time. I've been avoiding using inDesign at home and dealing with my PDFs looking like shizzz. Do they offer a free upgrade to people that were the unlucky victims during this time frame?

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Most Valuable Participant ,
Mar 09, 2018 Mar 09, 2018

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CS6 was NOT new three years ago…it was already three years old.

Your only choices are to live with it, move to Creative Cloud or find an alternative.

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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Thanks. I have the cloud.... I just don't understand it.

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Adobe Community Professional ,
Mar 09, 2018 Mar 09, 2018

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stephaniee26797164  wrote

Thanks. I have the cloud.... I just don't understand it.

If you could post again and be more specific about what's giving you trouble, we can help you get past it.

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LEGEND ,
Feb 04, 2013 Feb 04, 2013

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Like I said: You might try messing around with your display settings. Best for Retina may not be Best for InDesign.

In particular, try: 1920 x 1200. More space.

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Community Beginner ,
Nov 27, 2014 Nov 27, 2014

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hi i have the same problem, it's weird because all the others soft from CS6 solved this retina problem after one or two updates, for example in the beginning after effects and illustrator were pixelised and blured too, now it's perfect, so i have trouble understanding why they leave indesign behind. Especially knowing that this soft is used mainly by people working in the design field, and among them a lot using the last macbook pro...

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Most Valuable Participant ,
Nov 27, 2014 Nov 27, 2014

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InDesign is coded differently than the other apps. There was no way to accomplish this or it would have been done as evidenced by the other apps.

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New Here ,
Dec 14, 2017 Dec 14, 2017

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Where were you able to find the updates for the majority of the programs? I'd rather have some than none and I haven't been able to find them thus far.

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Most Valuable Participant ,
Dec 14, 2017 Dec 14, 2017

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New Here ,
Dec 03, 2016 Dec 03, 2016

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My photoshop has the same problem in that it is also pixelated and blurry

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Most Valuable Participant ,
Dec 04, 2016 Dec 04, 2016

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Ask in the Photoshop forum.

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New Here ,
Aug 28, 2013 Aug 28, 2013

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Hi, I'm new to using Cs6 and I was having the same problem with pixalated text. Took me FOREVER to figure out the fix, hope it helps   go to Image, Image Size, if resolution is 72 change it to 300.

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New Here ,
Jan 14, 2016 Jan 14, 2016

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thanks!!! Case every one here talking about updates and arguing retina and CS7 and in reality it was a pretty simple thing go to IMAGE select SIZE and change resolution from 72 to 300..... really people all of that was necessary? but again thanks CasQ!

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New Here ,
May 11, 2016 May 11, 2016

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you just saved me, thank you so much! I spent like 3 hours until this did it

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New Here ,
Jul 03, 2018 Jul 03, 2018

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I think this may solve a different problem, but not the one under discussion...

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Community Beginner ,
Dec 01, 2013 Dec 01, 2013

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Have you found a fix for this yet? i have just bought the same student pack and its so annoying.

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