Why is everything pixelated and blurry in CS6?

New Here ,
Feb 02, 2013 Feb 02, 2013

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Hi,

A few months ago I installed the trial versions of Adobe Indesign, Illustrator and Photoshop on my MacBookPro.  After they expired I purchased the standard student edition and used the provided key number to unlock the full versions.  However, everything (including the sample fonts list, icons and opening menu) are pixelated and blurry.  As a design student, it is incredibly distracting to see font that isn't smooth like it should be on a retina display...

I've updated Indesign to version 8.0.1 but to no avail.  What could be wrong and how might I solve this problem?

Thank you,

Cuong

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Most Valuable Participant ,
Mar 09, 2018 Mar 09, 2018

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New features have always needed a fee. Make no mistake, support for new hardware and systems is a new feature, not (as many wish) a bug fix, obligation or gift. “New” here would mean ”released at any moment after the first release”. When you bought CS6 it was already replaced.

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Most Valuable Participant ,
Mar 09, 2018 Mar 09, 2018

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Which bit is giving you trouble? It’s really just the follow up to CS6 - CS7, 8, 9, 10 and 11 if you like. It isn’t a different kind of software and isn’t in the cloud. Of course there are new and removed features... Let us know how we can help you get started.

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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I WOULD LOVE THE HELP!!! My Indesign is pixelated and its driving me crazy! When I got my new Macbook Pro a few years ago, I also bought the newest creative suite that was out at the time. They updated photoshop and illustrator and I was able to get it to not be pixelated, but everything in InDesign and Acrobat are so blurry, I have to text the files to myself and make sure that they are clear. (Indesign below top, photoshop bottom).... anything opened in Acrobat or indesign are pixelate and it makes no sense to me! Since Adobe saw the problem and fixed Photoshop and Illustrator, there's got to be a solution for the other 2

Screen Shot 2018-03-09 at 6.36.56 PM.png

Screen Shot 2018-03-09 at 6.24.37 PM.png

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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It's hard to tell, here's another screen capture of the startup window... Screen Shot 2018-03-09 at 6.48.19 PM.png

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Most Valuable Participant ,
Mar 09, 2018 Mar 09, 2018

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What are the versions of those two apps?

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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CS6

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Most Valuable Participant ,
Mar 09, 2018 Mar 09, 2018

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You said you had Creative Cloud. Do you or don’t you.

As we’ve already point out several times, CS6 is now almost six years old, has reached end of life and will never be updated again.

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New Here ,
Aug 01, 2020 Aug 01, 2020

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When someone had an issue I don’t blame them, I listen and try to help. 

I’m having the same exact issue. I’m just now looking into it. I’ll let you know what I find to correct this issue. 

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Most Valuable Participant ,
Aug 01, 2020 Aug 01, 2020

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If you have CS6 and a retina screen the solution has been discussed over and over but was not popular because apparently Adobe should keep supporting software when people don't feel like upgrading. 

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