Why is my CC Library not updating in InDesign or Illustrator?

Community Beginner ,
Jan 27, 2018 Jan 27, 2018

Copy link to clipboard

Copied

I have downloaded previews from Adobe Stock to My Library and can see them on the web. However, I cannot see the updated previews from the Library window in InDesign or in Illustrator. Any ideas?

Views

1.3K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jan 27, 2018 Jan 27, 2018
Hi Linda:It shouldn't take that long. After downloading a preview, it is visible in my InDesign, Illustrator and Photoshop "Adobe Stock Photos" library as quickly as I can get myself to each application.You can hover over the CC icon in the bottom right of the InDesign CC Library panel to check the status.~Barb

Likes

Translate

Translate
Adobe Community Professional ,
Jan 27, 2018 Jan 27, 2018

Copy link to clipboard

Copied

[moved from Adobe Creative Cloud to InDesign]

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 27, 2018 Jan 27, 2018

Copy link to clipboard

Copied

Maybe it just takes a while, like several hours. They now seem to appear.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 27, 2018 Jan 27, 2018

Copy link to clipboard

Copied

Hi Linda:

It shouldn't take that long. After downloading a preview, it is visible in my InDesign, Illustrator and Photoshop "Adobe Stock Photos" library as quickly as I can get myself to each application.

You can hover over the CC icon in the bottom right of the InDesign CC Library panel to check the status.

Screenshot 2018-01-27 14.31.16.png

~Barb

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 16, 2018 Apr 16, 2018

Copy link to clipboard

Copied

> It shouldn't take that long.

Thanks Barb. But what if it is? Can anything be done to force-refresh the panel in Indesign? Y'know: deadlines and stuff.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 16, 2018 Apr 16, 2018

Copy link to clipboard

Copied

LATEST

I would go to the CC desktop app, click on your picture and choose Sign Out and Sign In again with your Adobe ID.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines