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window not coming up when trying to save

New Here ,
Mar 20, 2020

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I am unable to save my indesign file as when I press 'save as' the window doesnt pop up. I even attempted to just 'save' it, but it has not saved the document ANYWHERE on my computer. I honestly dont know what to do? also my boyfriend tried to fix it by opening a bunch of windows and it is now frozen on the Preferences menu. 

PLEASE HELP

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How to, Import and export

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window not coming up when trying to save

New Here ,
Mar 20, 2020

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I am unable to save my indesign file as when I press 'save as' the window doesnt pop up. I even attempted to just 'save' it, but it has not saved the document ANYWHERE on my computer. I honestly dont know what to do? also my boyfriend tried to fix it by opening a bunch of windows and it is now frozen on the Preferences menu. 

PLEASE HELP

Topics

How to, Import and export

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20

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 20, 2020

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I had this issue while teaching InDesign last week, and it resolved itself after rebuilding preferences.

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Note that this will require that you close the file, and InDesign. 

 

~Barb

 

 

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