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deciphering which machines you are signed in under

New Here ,
Jan 27, 2020 Jan 27, 2020

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"DESKTOP-48H0EF8 on WINDOWS_64" does not tell you much when you get an overlimit warning and are trying to figure out which machine to sign out of. Is there a way to tell just which machine these numbers refer to? Is there somewhere in Creative Cloud that displays the PC it thinks it is running on so I can sort them out?

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correct answers 1 Correct answer

Community Expert , Jan 27, 2020 Jan 27, 2020

Hi,

 

Presuming you're referring to what's listed under "Activated devices" for your Creative Cloud plan:

 

https://account.adobe.com/plans

 

Your System Name (user settable) would be an operating system function. On Windows, check:

 

https://support.office.com/en-us/article/do-you-need-help-locating-your-computer-name-00384381-8aa9-4398-b81b-475f09fed618

 

Hope that helps.

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

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Hi,

 

Presuming you're referring to what's listed under "Activated devices" for your Creative Cloud plan:

 

https://account.adobe.com/plans

 

Your System Name (user settable) would be an operating system function. On Windows, check:

 

https://support.office.com/en-us/article/do-you-need-help-locating-your-computer-name-00384381-8aa9-...

 

Hope that helps.

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New Here ,
Jan 27, 2020 Jan 27, 2020

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Well, that was actually very helpful. I see that one machine name is listed
twice, the first time with 64 after, the second one without.I deactivated
the one without the 64, as the machine is Windows 10 Professional which is
64 based. So I guess I'm good, though one wonders where the duplication came
from.



Thanks!
Brendan

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Community Expert ,
Jan 27, 2020 Jan 27, 2020

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Great, you're welcome!

 

Glad to hear it's sorted out. Note it can't really hurt to deactivate any system using the online interface, as you can always reactivate it when you next use & sign in to that machine.

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LEGEND ,
Jan 30, 2020 Jan 30, 2020

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It's probably best to change your computer name in Windows to something more helpful, rather than stick with the weird names Windows gives them.

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New Here ,
Jan 30, 2020 Jan 30, 2020

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LATEST
Methinks you're right. In the past, when you set up a new PC it would ask
what you wanted to call it, but I don't recall seeing that when I set up my
new Dell last week.



Thanks,

Brendan

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