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I need to confirm when is the end of the core support for several Acrobat DC versions.
Can anyone guide me with this?
These are the versions:
17.009.20044 |
18.009.20050 |
18.011.20038 |
18.011.20040 |
18.011.20055 |
18.011.20058 |
19.008.20074 |
19.008.20080 |
19.008.20081 |
19.010.20064 |
19.010.20069 |
19.010.20098 |
19.010.20100 |
19.012.20034 |
19.012.20035 |
19.012.20040 |
19.021.20049 |
Thank you
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Hi, here are some answers:
https://helpx.adobe.com/support/programs/eol-matrix.html
Generally speaking, end of support / EOL is done by major release version (e.g., "2017"), not minor update. But subscription customers always receive free updates.
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These are all "continuous" versions with a free upgrade path for subscribers. Adobe expect you to upgrade, so only the latest is really relevant. All older verisons can be assumed to have unfixed security bugs and no company should still be running them. Choosing to run an old version doesn't sound supported. But what do you MEAN by supported?
- available for download?
- customer service will talk to you?
- assistance available to install?
- bug fixes will be issued?