Lightroom 5.2: Email photos using smart preview not possible

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Community Beginner ,
Oct 30, 2013 Oct 30, 2013

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I am using Lightroom 5.2 (tested with MAC OSX 10.8.5; 10.9 and WIN 7/64)
All images are stored on an external drive an all smart previews are built.
If the external drive is unmounted and I try to email photos I get the error:
Can't send email because some selected photos are missing.
Exporting the photos to my local hard drive is working so the photos are not really missing.
Bug Fixed
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correct answers 1 Correct answer

Adobe Employee , Apr 21, 2015 Apr 21, 2015
This should be fixed in Lightroom CC/Lightroom 6.

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7 Comments
LEGEND ,
Jul 13, 2014 Jul 13, 2014

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Chronic issue, please fix!!

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LEGEND ,
Oct 29, 2014 Oct 29, 2014

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+1 vote for a prompt fix.

That said, there is a script named

'Email Photos'

that may suffice in the mean time.

It supports emailing any photos via Lightroom's native email service, even if offline (with smart previews).

it's free and I wrote it. download here:

http://www.robcole.com/Rob/ProductsAn...

~R.

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Adobe Employee ,
Oct 29, 2014 Oct 29, 2014

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Looking into it. Thanks.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Oct 30, 2014 Oct 30, 2014

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I cannot send email using smart previews. I was able to do this previously. Not sure why I cannot do it now.

I am using Lightroom 5. Version 5.2.

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LEGEND ,
Oct 30, 2014 Oct 30, 2014

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Can not email smart preview from within Lightroom. The preview is large enough but the message is file can not be found. This really limits what I can do when I travel.

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LEGEND ,
Oct 30, 2014 Oct 30, 2014

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It would be nice to be able to email an image from a computer that has smart previews even if the original files are offline.

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Adobe Employee ,
Apr 21, 2015 Apr 21, 2015

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This should be fixed in Lightroom CC/Lightroom 6.

Senior Product Manager - Customer Advocacy - Digital Imaging

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