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Lightroom 6.2.1: Problem when viewing images and video full screen (F key related)

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Community Beginner ,
Apr 24, 2015 Apr 24, 2015

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Lightroom 6. (Standalone) W8.1 Pro. Hp, intel i7 3.3 16g mem.

1. Pressing F locks lightroom in full screen. Only way is out is using task manager to close lightroom. Tested on two different computers, same results.

2: Playing video in full screen mode, locks up lightroom, video does not scale correctly. Test on two computers same results.
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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2015 Nov 17, 2015
This is fixed (again) in Lightroom 6.3, which is now available. Thanks, Ben

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New Here ,
May 04, 2015 May 04, 2015

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I have the same problem of the full screen mode locking up after upgrading to lightroom cc 2015. Its incredibly frustrating. I have to use task manager to get out. I have a dell xps 14z with windows 7 home. Intel core i7.

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LEGEND ,
May 09, 2015 May 09, 2015

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It's the same on the Mac - I'm running quite an old machine (iMac from 2008), but it's up to using Lightroom. Every now and then I'm able to get out by pressing a key (sometimes even pressing 'F' again works), but most of the time have to force quit Lightroom.

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Explorer ,
May 09, 2015 May 09, 2015

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One thing to try: Alt-Tab (Windows) or Cmd-Tab (Mac) to switch out of LR. That sometimes pokes recalcitrant programs.

I suspect this problem is specific to a subset of particular configurations, which means it will be harder for Adobe to reproduce and fix. Can you post a full-resolution screenshot of the LR window immediately before hitting F and LR getting stuck? That might provide clues about how to reproduce.

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New Here ,
May 09, 2015 May 09, 2015

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Ok so mine is fixed now. After installing LR CC 2015 i continually had this problem. Then I tried to edit something in photoshop and was prompted to update ACR. After doing that problem was gone. Hope that helps.

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Participant ,
May 10, 2015 May 10, 2015

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I have the same issue on my iMac, latest OSX and LR 6.

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Explorer ,
May 10, 2015 May 10, 2015

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Can you reliably reproduce this? If so, can you post a full-resolution screenshot of the screen just before you type "F"? That might help others reproduce the problem, which in turn will make it more likely Adobe will address the problem.

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New Here ,
May 12, 2015 May 12, 2015

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I have the same problem and when it happens nothing works, I have to close Lightroom and start again, very frustrating indeed. I did not have this problem with Lightroom 5.

I am trying now a solution for Lightroom 5 which I found on the internet this morning, and here it is: after quitting LR press Shift + F after re-opening LR. I tested it and it seems to work so far, what I don't know is if I have to press press Shift + F every time I start LR?????

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LEGEND ,
May 22, 2015 May 22, 2015

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Same problem on Macbook Pro 2013 model, Lightroom CC. Reliably can recreate the problem.

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LEGEND ,
May 23, 2015 May 23, 2015

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There's a long thread about a similar problem in LR 5. Not clear that it's the same problem, but you might try some of the proposed solutions discussed there:

http://feedback.photoshop.com/photosh...

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Adobe Community Professional ,
May 23, 2015 May 23, 2015

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I'm using Lightroom CC on a Windows 7 computer with 8 GB RAM. When I first installed CC I found that full-screen would not revert back to normal display in the Develop module. But I found that there were no problems reverting if I used full-screen in the library module. However, as time has passed, I'm finding that I can revert from full-screen most of the time now even in the develop module. I don't have a GPU, just integrated graphics. The full-screen feature in develop model is the only feature that has seemed sluggish at all for me.

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Advisor ,
May 23, 2015 May 23, 2015

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I never saw it mentioned here, but I (under Windows) always use Esc to get out of Fullscreen.

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Community Beginner ,
Jun 03, 2015 Jun 03, 2015

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I can confirm that I have this issue also. It is reliably reproducible when in the develop module, and the spot heal/clone tool is selected. None of the other tools in the row trigger this problem.
I have tested it on two computers. This is a serious bug that needs to be addressed, it's messing with my workflow!

(One can get around it by unselecting the tool before going full screen, but that's a pain if you have a lot of spot removal to do and want to check your progress as you go, like when you are processing a suite of shots of a puppy playing outside, like I am now.)

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Community Beginner ,
Jun 03, 2015 Jun 03, 2015

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Develop module, select heal/clone tool, press "F", it locks.

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LEGEND ,
Jun 06, 2015 Jun 06, 2015

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I can confirm that I have this issue also. It is reliably reproducible when in the develop module, and the spot heal/clone tool is selected. Now that I understand that it's when I use the spot tool it happens. It just happened again...

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Community Beginner ,
Jun 07, 2015 Jun 07, 2015

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This is not the same problem. This problem did not occur in Lightroom 5. See my post below on how to reproduce this.

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New Here ,
Jun 16, 2015 Jun 16, 2015

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Just installed Lightroom CC (2015) and problem persists. MacBook Pro 15 Retina with all updates installed. Select Spot Removal, Adjustment Brush on just about any adjustment, press F (or Shift-F) and you can not exit out of full screen. I've tried every solution documented without success.

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New Here ,
Jun 16, 2015 Jun 16, 2015

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Just tried that without success...

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Adobe Employee ,
Jun 17, 2015 Jun 17, 2015

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Hi All,

I am able to reproduce the full screen problem when the Spot Heal tool is selected. I've reported the issue to the engineers.

Thanks,
Ben

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LEGEND ,
Jun 17, 2015 Jun 17, 2015

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Thanks!

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LEGEND ,
Jul 02, 2015 Jul 02, 2015

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Any Idea Ben when this will be fixed. This is very annoying. I try to make sure that the spot heal tool is not in use when going into full screen but forget sometimes and have to restart Lightroom.

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New Here ,
Jul 02, 2015 Jul 02, 2015

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I wouldn't hold your breath, Ken. It's been going on for months if not years...

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LEGEND ,
Jul 04, 2015 Jul 04, 2015

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This is going to drive me mad. I start to import images and then start working on a picture go into full screen mode and it won't come out of it. I have to wait to do anything until pictures imported and the force quite program. Stop the insanity.........

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LEGEND ,
Jul 04, 2015 Jul 04, 2015

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Well thats great Ben ..When will it be fixed? This is something that must be driving people mad...

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Community Beginner ,
Jul 05, 2015 Jul 05, 2015

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Second that from Ken, let's have this fixed asap

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Community Beginner ,
Jul 14, 2015 Jul 14, 2015

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This problem really sucks for a new comer who is just trying to learn.

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