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Lightroom CC 2015.5/6.5: Can't merge to HDR from collapsed stacks.

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LEGEND ,
Mar 23, 2016 Mar 23, 2016

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After the 6.5 update, I can no longer merge to HDR from images in a collapsed stack. 

Previously, I was able to create stacks of images, then collapse the stacks and then I would highlight the stack, and click ctrl+shift+h to perform the HDR merge. Now when I do that same combination on collapsed stacks, I get the error "An internal error has occurred. Unknown errors occurred."

I CAN however select each individual image in an uncollapsed stack and perform the merge to HDR. 

Is this a feature that was purposely taken out of 6.5, or is this an error?
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Adobe Employee , Apr 28, 2016 Apr 28, 2016
This should be fixed in the Lightroom CC 2015.5.1/6.5.1 update that was released today: http://blogs.adobe.com/lightroomjournal/2016/04/lightroom-cc-2015-5-1-now-available.html

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Community Beginner ,
Mar 23, 2016 Mar 23, 2016

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This is a bug.  I had the same issue and found the same work around.  I spent 2 hours on the phone with tech support debugging the new release and then getting the previous version of Lightroom installed.  You can do it yourself.  First, uninstall the app.  To install the earlier version, here's the link:  http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html  — scroll down to the lightroom links.  You'll have to start with: version 6.01 and then install each update all the way up to version 6.4.  Do this at your own risk.  You can also contact Adobe and have them do it for you if you're not comfortable doing it: 800-833-6687

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LEGEND ,
Mar 25, 2016 Mar 25, 2016

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Thanks for the reply. I don't want to go through the hassle of downgrading so I'll cross my fingers and hope they fix it soon. Something always breaks with their updates it seems... 

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LEGEND ,
Mar 25, 2016 Mar 25, 2016

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LEGEND ,
Mar 25, 2016 Mar 25, 2016

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A workaround to the bug that will save a few keystrokes: Shift-click on the stack badge in the upper-left corner of the thumbnail -- that will expand the stack and select all of its photos. Then do Ctrl+Shift+H.

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Adobe Employee ,
Mar 31, 2016 Mar 31, 2016

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Thanks for bringing this to our attention. I am able to reproduce the issue and have filed a bug report to have it fixed.

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LEGEND ,
Mar 31, 2016 Mar 31, 2016

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Thank you for the response. 

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New Here ,
Apr 03, 2016 Apr 03, 2016

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I've run into a problem with stacking in my 2015.5 release Lightroom CC software.

Before I grouped images into stacks and then selected the stack to combine into HDR or Panorama. Somehow that got broken, probably in the last update.

I now have to open the stack and manually select all the images I want to combine before combining them. That's a lot of extra work when I do this a lot.

Is this a problem with Lightroom CC 2015.5 or is it just on my end?

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LEGEND ,
Apr 03, 2016 Apr 03, 2016

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This is a problem with the x.5 version of LR.  You can workaround it by expanding the stack with a SHIFT-CLICK on the stack-badge, which will unstack the photos, but also have them all selected, so it's not too much more work.

As you can see in the thread that your question was merged into, Adobe has acknowledged the bug.  It remains to be seen if it'll be fixed in the x.5.1 emergency fix that should come out shortly or if it'll be fixed in the x.6 version in a couple-three months when new camera support is added.

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LEGEND ,
Apr 04, 2016 Apr 04, 2016

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Before 2015.5 it was possible to merge (panorama or HDR) photos by selecting a collapsed stack.
In 2015.5 you have to expand and select all images, otherwise the merge results in the somewhat unhelpful message "Unknown errors occurred."

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LEGEND ,
Apr 26, 2016 Apr 26, 2016

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Every time I try to do an HDR merge on a stack, I receive a message "an internal error has occurred." However this issue does not show up when I merge unstacked images. 

This problem only started with the latest Lightroom update. I am not the only one experiencing this issue, however I cannot find any solution to this bug.

Please fix! This is slowing down my work flow!

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Adobe Employee ,
Apr 26, 2016 Apr 26, 2016

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The fix for this issue will be available in the next release of Lightroom.

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Community Beginner ,
Apr 26, 2016 Apr 26, 2016

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Thank you, Kelly!

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Adobe Employee ,
Apr 28, 2016 Apr 28, 2016

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This should be fixed in the Lightroom CC 2015.5.1/6.5.1 update that was released today: http://blogs.adobe.com/lightroomjournal/2016/04/lightroom-cc-2015-5-1-now-available.html

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Apr 29, 2016 Apr 29, 2016

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Thank you! Great response!

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