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Lightroom: LR4 doesn't show effects preview of presets on 2nd Monitor

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Community Beginner ,
Mar 07, 2012 Mar 07, 2012

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Lightroom 4 doesn't show effects preview of presets at Navigator tab on mouse roll-over over presets. It's only when working with second monitor (F11)! When the second display turned off, the feature works as it should.
And, when working with the second display, primary display usually doesn't even show correct preview in Navigator (Develop Module)
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correct answers 1 Correct answer

Community Beginner , Mar 30, 2012 Mar 30, 2012
Looks like, the problem is resolved in LR 4.1 RC. Thanks!

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Engaged ,
Mar 07, 2012 Mar 07, 2012

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Yes, I have documented that in January, but sadly, it wasn't fixed in the final release.

For me, this is very annoying bug!

http://forums.adobe.com/thread/948447

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Community Beginner ,
Mar 07, 2012 Mar 07, 2012

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It was mentioned in that thread, that it's video card API or Open GL problem...
I tried to play with settings, but it didn't work.
And I have not ATI, but nVidia GeForce 580.

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Engaged ,
Mar 07, 2012 Mar 07, 2012

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Nope, it's not a video problem, moderator has been able to replicate the bug.
Your findings further confirm that this is not related to video.

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New Here ,
Mar 08, 2012 Mar 08, 2012

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I also discovered this bug during the Beta Phase and noticed that it had been reported and documented (http://forums.adobe.com/thread/948447). I feel that this is a serious error and should have been fixed before the final release.

I was also surprised how quickly Adobe released the full upgrade on this occasion - in fact there was very little time for Beta testing and I have my doubts as to whether it was ready!!!

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LEGEND ,
Mar 11, 2012 Mar 11, 2012

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I have another issue with my second monitor:
Work in library module: ok
work in develop module with a small sample of 6 DNGs, reimported from the set of 600 DNGs below: Ok
Work in Develop module with a new import of 600 DNGs: LR4 will go into an endless loop. Processor use is at 100%; every few secs it will drop to 80% or so, but then goes right back up to 100%.
Switching back to library after this happens: no luck. Library module comes up (after a while) but Develop remains highlighted in the top menu, and LR stays in the 100% processor use loop.
I have purged my RAW cache (and increased size to 10GB)
I have write changes to XMP and save development to JPG/TIFF/PSD UNchecked.

I let the computer run all night to see if LR was trying to finish a process, but no luck.

I never had this issue in LR 3.6. Seeing the issues others are having with secondary monitors, and the fact that I had no issues in 3.6 leads me to believe there is a bug in LR4.

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LEGEND ,
Mar 11, 2012 Mar 11, 2012

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I'm having same problem, I hope it gets fixed soon!

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Community Beginner ,
Mar 11, 2012 Mar 11, 2012

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I do not have this problem. ATI graphics card under Win7 64 bit.

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LEGEND ,
Mar 11, 2012 Mar 11, 2012

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Some additional info:
The issues above are with the secondary monitor in Loupe. If I put it in Grid, no problem, but as soon as I try something else, eg survey, LR goes into its endless loop. Turn secondary monitor off, and the problem goes away.
I converted a set of 522 older DNGs (DNG converter 6.3) to development process 2012, and they did work ok. So it doesn't seem to be the 2012 process. But it could be the DNGs created with DNG converter 6.6?

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Engaged ,
Mar 11, 2012 Mar 11, 2012

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It's not video related. I have ATI 5670 under Win7 64bit and suffer this problem big time.

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LEGEND ,
Mar 12, 2012 Mar 12, 2012

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I've just created a new catalogue in LR4 and don't get the Dual Monitor problem.
I think the problem must be with updated catalogues

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Community Beginner ,
Mar 12, 2012 Mar 12, 2012

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Yes, it's possible: I have my catalog upgraded from LR 3.6 format.
But it's impossible to create a new one and import thousand of my old photos there,
so hope Adobe will solve this problem.

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LEGEND ,
Mar 13, 2012 Mar 13, 2012

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Why is it impossible to create a new catalogue and import thousands of your photos?
Create a new catalogue and then use the import from catalogue option and all your changes to the photos should be imported too, it may take a while but it's all automated.
I realise it's not ideal but worth a try.

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Community Beginner ,
Mar 13, 2012 Mar 13, 2012

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Checked: imported my 30000 pix to brand new catalog 🙂 Unfortunately, it doesn't work - situation didn't change. Previews om Main display still wrong when secondary display in Grid mode.

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Adobe Employee ,
Mar 14, 2012 Mar 14, 2012

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If you drag your mouse over the filmstrip, does the preview update as expected? We were able to see this bug internally, but in every case it was resolved by moving the mouse over the filmstrip. Would be good to know if we're looking at the same bug, or if this is something different.

Thanks!
Becky

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Community Beginner ,
Mar 14, 2012 Mar 14, 2012

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Yes, if I select (not move over, but select) the photo on the filmstrip (1st monitor at bottom on my screenshot), the LR shows correct preview and correct previews for the effects. But if I'll move mouse to the 2nd monitor, preview becomes wrong.

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Engaged ,
Mar 14, 2012 Mar 14, 2012

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Yeah, filmstrip's working fine, but selecting from the grid on the 2nd monitor messes the navigator and preset previews.

And you're right, if I just move the mouse over the filmstrip after selecting it from the grid, navigator works correctly.

I personally don't use the filmstrip and never turn it on, but the grid on the 2nd monitor. So this is a big problem for me now.

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Community Beginner ,
Mar 14, 2012 Mar 14, 2012

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Correction: sorry, yes, it works after "mouse-over" on filmstrip.

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Engaged ,
Mar 15, 2012 Mar 15, 2012

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Yes, that's the same bug, go for it.

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LEGEND ,
Mar 16, 2012 Mar 16, 2012

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I have the same problem using second monitor. Everything goes white and freezes. Have to "kill" LR 4 with task manager. Overall LR 4 too-o-o-o slow and sluggish. More adjustments I do (with adjustment brush) it's getting worst.
I have 6-core CPU, 16Gb ram, Nvidia Quadro FX 570 on Win 7.
BIG Disappointment!!!

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LEGEND ,
Mar 19, 2012 Mar 19, 2012

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I have the same Issue, and more.
When I use the dual monitor setup, which in itself is severely lacking in options.
Not only do the presets not update but the thumbnail itseld shows a different image to the one being selected.
Rob

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Engaged ,
Mar 28, 2012 Mar 28, 2012

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I think that's the same bug Robert... I'm experiencing the same as you described.

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Community Beginner ,
Mar 30, 2012 Mar 30, 2012

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Looks like, the problem is resolved in LR 4.1 RC.
Thanks!

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Engaged ,
Mar 31, 2012 Mar 31, 2012

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Yeah, but Dmitry and Becky I'm experiencing cursor navigation problem.

Sometimes cursor buttons are unresponsive. When I try to navigate through images with the left/right cursor buttons nothing happens. I have to use the mouse and click or hover desired photo. Once the mouse hovers the 2nd monitor grid, the cursor buttons work normally.

This happens at random, I still haven't figured out what triggers the unresponsiveness of the cursor buttons. So please check that. I don't remember that this occurred prior fixing this bug.

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