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52

P: 13.0.1 at launch [LrC quit unexpectedly] (Mac)

Community Beginner ,
Oct 13, 2023 Oct 13, 2023

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Hi I recently updated my Lightroom Classic and now every time I try to launch it I get the error 'Adobe Lightroom Classic quit unexpectedl'

 

Below is the crash report. Does anyone know a fix to this?


<Apple Crash report removed so Pinned Post is visible>

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correct answers 2 Pinned Replies

Adobe Employee , Oct 13, 2023 Oct 13, 2023

Update 10/16/2023 - Midday - Central Time (US)

The issue has been traced to a server issue on our end and is not a failure of the Lightroom Classic update itself.  This issue has been rectified.

This means that the previous recommendation for this issue is to perform a clean reinstall of 13.0.1, is still the correct resolution as you may have residual files from previous attempts to install present on your system.

 
There is no additional update (i.e., waiting for 13.0.2) that is necessary to corr

...
Status Investigating

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Adobe Employee , Oct 16, 2023 Oct 16, 2023

Updating status

Status Fixed

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replies 209 Replies 209
209 Comments
Contributor ,
Dec 27, 2023 Dec 27, 2023

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I am sorry to find that LR version 13.1is still unstable in my case. It closes unexpectedly oftenly even 

just when just scrolling through pictures. No error! just closing....

louisd79464044_0-1703677680716.png

 

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Contributor ,
Jan 02, 2024 Jan 02, 2024

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In the log I see 2 errors/warnings reoccurring:

 

- 1 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Error occurred in install product workflow with error code 130 error message
-------------------------------------------------------------------------------------

12/18/23 15:44:12:471 | [INFO] | 20728 | HDSetup | HDSetup | PIMHelperInterface | | HDSetup | 23904 | Sending Analytics message : <HDSetupMsg><MsgName>hdpimSendAnalyticsCallback</MsgName><MsgData><sessionID>{124F21E6-5C8B-4718-88E3-CC52186F0727}</sessionID><isDebugEvent>true</isDebugEvent><eventAttributes><ccd.hd.runtime_install_time>0</ccd.hd.runtime_install_time></eventAttributes></MsgData></HDSetupMsg>

12/18/23 15:44:12:609 | [INFO] | 20728 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 23608 | Inside hdpimTerminateSession
12/18/23 15:44:12:993 | [INFO] | 20728 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 23608 | Exiting hdpimTerminateSession, successfully closed session '0'
12/18/23 15:44:13:022 | [WARN] | 20728 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 23608 | Aborting read on pipe 000002F8 , errno: 109
12/18/23 15:44:13:022 | [INFO] | 20728 | HDSetup | HDSetup | AppContext | | HDSetup | 7516 | Exit Code: 130
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Error occurred in install product workflow with error code 130 error message
-------------------------------------------------------------------------------------

AND warnings:

- 0 fatal error(s), 0 error(s), 2 warnings(s)

WARN: Check for Registry permissions. Open registry key failed for 64-bit:1 root:2 key:SOFTWARE\Adobe\DefaultLanguage\2023 user:Everyone perm:GENERIC_READ
WARN: Warning (Code = 154) executing in command 'SetPermissionCommand' for package: 'AdobeBridge13.0-mul-x64', version:13.0.5.763
-------------------------------------------------------------------------------------

12/19/23 14:16:08:198 | [INFO] | 24796 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 14544 | Inside hdpimTerminateSession
12/19/23 14:16:08:201 | [INFO] | 24796 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 14544 | Exiting hdpimTerminateSession, successfully closed session '0'
12/19/23 14:16:08:229 | [WARN] | 24796 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 14544 | Aborting read on pipe 00000344 , errno: 109
12/19/23 14:16:08:229 | [INFO] | 24796 | HDSetup | HDSetup | AppContext | | HDSetup | 6452 | Exit Code: 0
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 2 warnings(s)

WARN: Check for Registry permissions. Open registry key failed for 64-bit:1 root:2 key:SOFTWARE\Adobe\DefaultLanguage\2023 user:Everyone perm:GENERIC_READ
WARN: Warning (Code = 154) executing in command 'SetPermissionCommand' for package: 'AdobeBridge13.0-mul-x64', version:13.0.5.763
-------------------------------------------------------------------------------------

12/19/23 14:16:08:229 | [WARN] | 24796 | HDSetup | OOBEUtils | CommBridge | | OOBEUtils | 14544 | Aborting read on pipe 00000344 , CBRawReadTry failed for packet info.
12/19/23 14:16:08:233 | [INFO] | 24796 | HDSetup | HDSetup | AppContext | | HDSetup | 6452 | ************************* END Adobe Setup *************************

 

Then the following is shown in the CorSyncInstall log:


[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp.1. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp.1. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp.1. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CloudSyncCom.CloudSyncApp. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{B0D5A632-C870-43B5-897E-5A02C13643A2}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{F4FCF137-0EAE-4FA1-8B39-44320D24AF52}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: registry.helper: Failed to open registry key: 80000000, key: TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0. Error code is 2 (RegistryHelper.cpp.jura::os::RegistryHelper::GetRegistryKey.120)
[03-12-2023T15:46:55Z]: Info: customhook: Deleting C:\Program Files (x86)\Common Files\Adobe\Vulcan\specifiers\coresync.xml (CoreSyncCustomHook.cpp.deleteSpecifier.454)
[03-12-2023T15:46:55Z]: Info: customhook: Unable to delete vulcan specifier: C:\Program Files (x86)\Common Files\Adobe\Vulcan\specifiers\coresync.xml Error 2 (CoreSyncCustomHook.cpp.deleteSpecifier.462)
[03-12-2023T15:46:55Z]: Always: **** Closing Log ****

 

 

Cheers,

 

Louis

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Contributor ,
Jan 10, 2024 Jan 10, 2024

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LR still crashes very frequently........ Any progress from your side?

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Community Beginner ,
Jan 10, 2024 Jan 10, 2024

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Ho dovuto formattare il Mac e re istallare tutto ora non mi da più problemi







*Fotografo FPA *





*L**argo San Vincenzo De' Paoli, 8 Roma00152*

*cell:+39 3496150924tel/fax: +39 06 58232427*

http://www.maurofagiani.com
fagiani.mauro@gmail.com

Il presente messaggio, corredato dei relativi allegati, contiene
informazioni da considerarsi strettamente riservate ed è destinato
esclusivamente al destinatario. Chiunque ricevesse questo messaggio per
errore è pregato di darne comunicazione al mittente, di non copiarlo,
divulgarlo o distribuirlo a persone diverse dal destinatario, nonché di
eliminarlo da qualsiasi computer.

Prima di stampare pensa all'ambiente

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Contributor ,
Jan 11, 2024 Jan 11, 2024

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I reinstalled version 13.02 but since the pictures have been transformed to ver 13.1 this doesn't make sense either.

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Contributor ,
Jan 11, 2024 Jan 11, 2024

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Una reinstallazione può essere d'aiuto se, come indicano i messaggi di errore, il registro è stato danneggiato. Ma se un aggiornamento Adobe provoca la corruzione del registro, non dobbiamo reinstallare tutto, ma Adobe deve risolvere il problema. Ho altro da fare. Non ho un Mac, ma so che Windows si corregge molto da solo al giorno d'oggi. Quindi non ho fiducia in una reinstallazione in questo caso, tranne che mi costerà molto tempo.

Ciao e grazie

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Contributor ,
Jan 11, 2024 Jan 11, 2024

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The fact that crashes occur again and again whilst editing pictures makes me think that the 13.1 update of the Adobe library conversion version is corrupt. If that is the case Adobe is the only one to fix it. I cannot return to the old version is stated whenever I try to restore to the old version  .😖🤷‍:male_sign:

 

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Contributor ,
Jan 11, 2024 Jan 11, 2024

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Another proof there is a bug in v13.1:

I have deleted LR 13.1 and tried to reinstall 13.01. I got an error stating that the library was too new for 13.01 but 13.01 installed in a way after all. However, crashes were retained. The I tried to update to v 13.1 again. I got an error message telling it was not possible. Update was blocked. I restarted the PC and after 2 times 13.1 was installed. Since then no crash so far (since 2 hour ago). However. Now there is another occurence. When deleting a picture I get a blank field with the error (!) picture missing. Restarting LR solves that, but LR does not return to the position at closure. These two occurences are probably the reason there are no crashes any more.... but does also indicate there clearly is an editing 'bug' to look for in LRver 13.1) Cheers,  Louis

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LEGEND ,
Jan 11, 2024 Jan 11, 2024

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LATEST

 

It looks like members are not replying to your issue. I recommend that you post your own Discussion. And yes, for now a Discussion, not a BUG. It may or not be a bug, but start the posting off as a Discussion,

 

When you do, please include your system information as LrC reports it (please include info from first line down to and including plugins, info after plugins not very useful unless you are a programmer)

 

Also when you do, please include that crash report, but I would recommend including that as an attachment (very very long, can put off some who will not want to scroll way down).

 

And naturally, include all steps/actions you have taken to try and remedy the issue.

 

One point, about reinstall, or more specifically uninstall/reinstall. That MACOS user talked about a complete reinstall of the OS. That is basically going all in. What the member probably should have done was a complete uninstall of Adobe Creative Cloud apps, The normal uninstall/reinstall via the Adobe Creative Cloud Desktop App is not exactly a complete uninstall. In very difficult cases, a small application from Adobe may be called for. That is the Adobe Creative Cloud Cleaner Tool. The uninstall/reinstall via the Adobe Creative Cloud Desktop App may not catch all Windows Registry entry's. You may also want to run a Windows registry maintenance tool prior to a Adobe program reinstall.

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