P: AI Masks Require updating and/or disappear

[Shelemiah]

Hello,

I recently had a call with Adobe support with no luck. I have found some threads on this but nothing presents a solution and it seems hard to find what the actual issue is.

If I edit a client gallery and use any healing brush tool or AI masking tool, the mask or healing brush/generative AI will get a red dot underneath after going back to the start of the gallery, my AI edits are gone....

I also noticed this happens 100% of the time when I quite and reopen lightroom, I can fix the mask, update ai settings but it just resets each time I open lightroom.

We tested a new catalogue, we tested a bunch of things with no luck. 

We really need a fix on this Adobe it is killing workflow, not sure what broke this setting. I can't revert to an old version because I have lots of photos (I do 1 catalogue per year) and can't go back weeks of client work.

Also this catalogue was started at the begining of 2025 so there is no version 13 of this catalogue to revert to and test.

PLEASE HELP ADOBE!

[britt_9857]

@Srishti Bali 

[bruno_3735]

Les "modèles utilisateur" que j'ai créés apparaissent dans le panneau de gauche et dans l'aperçu en haut à gauche, mais ne sont pas visible dans la fenêtre principale (style de disposition : collection personnalisée) et donc, ne sont pas utilisables. De plus, le panneau de droite reste figé et ne permet pas de créer de nouveau modèles (p.ex. le sous-panneau "cellules" n'apparait pas).

[Noel Orridge]

Hi @bruno_3735! Thank you for reaching out! I'm sorry to hear that you're experiencing this behavior from LrC. Could you also tell us when you first noticed this issue, perhaps after an update to LrC or your operating system? To investigate this issue further, could you please provide a screen recording or relevant screenshots of the problem? You can share your response via Google Drive, WeTransfer, or another public file-sharing platform.

For a quick fix, try resetting your preferences. Try the Manual method (2) from this HelpX article: How to reset Lightroom Classic preferences.

Thanks a lot!

[bruno_3735]

Hi,

Merci pour votre réponse rapide.
J'ai fait un reset des préférences de Lightroom cc, redémarré mon PC
(Windows) et relancé LrC.
Le problème est toujours présent (voir Printscreen en annexe).

J'ai changé d'ordinateur récemment. Je ne peux pas vous dire si le problème
est apparu avec ce changement ou lors d'une mise à jour de LrC (???).
Mais je sais qu'il y a eu des périodes après ce changement d'ordinateur où
le module impression a fonctionné parfaitement.

Merci de votre aide,

Bruno

[bruno_3735]

Cela ne marche toujours pas !

[fredericb9576103]

J'ai exactement le meme problème, pareil avec un nouvel ordi et windows 11...

[Noel Orridge]

Hi @bruno_3735! Thank you for trying out the advice! I appreciate the effort. Could you please send in a screen recording of your workflow and the steps leading up to your issue? This would help us examine the problem more closely. You can share it via any public file-sharing platform. 

Thanks a bunch!

[bruno_3735]

Hi Noel Orridge,

J'aimerais vous envoyer un printscreen de mon module impression, mais
aujourd'hui je ne sais pas ouvrir Lightroom C sur mon PC. Je reçois un
message :
Échec de l'initialisation de stockage de l'IA
Et Lightroom C disparait

Bruno_3735

[Aleke]

Hi @bruno_3735, thanks for reaching out!
It looks like the error might be related to your catalog. Here’s something you can try:

Move the .lrcat file to a separate, non-cloud folder and double-click it.
You’ll see an error about missing previews, just click Continue. Lightroom will create fresh support files.
Close Lightroom Classic. Then delete all files in your original folder except, if you’d like, the Previews and Smart Previews.
Finally, move the .lrcat file and the newly generated files back into your original Lightroom folder.

After that, everything should work normally.
Just a quick note: deleting the .lrcat-data file (which these steps do) will regenerate new Generative AI Remove variants, and the original ones can’t be recovered.
Let us know if this helps!
Alek

[RobLan50]

On Windows PC this issue is still not fixed. I mainly have this issue with Generative AI Remove and Sky Masks. I have to completely remake these edits when I go back to look at the ARW file again. Other AI edits such as Denoise need to regenerate but are not broken per se, it is just frustrating to need to wait for LrC to regenerate these edits every time I go to these images. Total nightmare for workflow and batch processing. Please fix this ASAP! 

[Miriam Kaulbarsch]

For me on Mac it isn't fixed either.

[lidor_7631]

I have the same problem and its killing me..
I have worked for hours and nothing saved
please you really need to fix this

[bastien_nicolas0900]

For those in need of a temporary solution :

This workaround has helped:

Lightroom Classic stores AI masks in a file called Catalogname.lrcat-data. Sometimes, that file can get corrupted or have incorrect settings, which causes the masks to keep needing updates.

To test this:

1. Move that file out of your catalog folder.

2. Open Lightroom Classic, you’ll see a message about the missing data file.

3. Click Continue, and Lightroom will create a fresh version of it.

4. Then try updating one of your masks and see if it sticks.

If it works, you’ll need to update all your masks again, but hopefully just this one last time.

[Dazza67]

LRc 15.01 Win 11
Seriously fedup now with this denoise issue. The help files note the sequence should be to apply denoise first, however whichever way i do this I need to update denoise constantly. 
Just testing I import a AWR raw image, develop and apply denoise, NOTHING ELSE! 
I exit LR and restart, check the image and it says it needs to updae... This is ridiculous !! 
Help pls..... 

[marcinw82378990]

Lightroom przestał się uruchamiać kiedy zostawiłem go włączonego i była przerwa w dostawie prądu a kiedy wróciłem z powrotem i go włączyłem zobaczyłem niebieski ekran ale widows sam się naprawił, ale lightroom od tego włącza sie pokazuje komunikat  "Nie można zainicjować pamięci edycji SI" i po chwili się wyłącza.

[robertr93748881]

I have LR Classic v.15.0.1. It worked fine until yesterday when it stopped working. I get the message "AI Edits Sstorage missing" and dthen LRC crashes. What happened?

[dj_paige]

There's another big thread on this issue, which you should search for. I don't know what the solution is. Perhaps you need to unzip and use a recent backup of your catalog file.

[robertr93748881]

Thank you for your reply. The problem occurred on my iMac after I copied my Lightroom folder of images and catalog to it from my Mac Studio. After trying several things (such as uninstalling and reinstalling LR) without success, I finally tried copying my entire “Photos” folder, which included other random photos in addition to the Lightroom folder. To my surprise everything is now working. I have no idea why this worked when nothing else did, but I won’t complain.

[Aleke]

Hi @marcinw82378990, welcome to the community!
Could you share a few more details about the issue, like which version of Lightroom you’re using? You posted on the Lightroom Cloud board, but If you’re on Lightroom Classic, the problem might be related to your catalog.
You can check out this thread for more information:
https://adobe.ly/4qcc80o
Thanks so much!
Alek

[dj_paige]

Did you try opening a recent unzipped backup of your catalog?

[Zdenek36107974qxmf]

The same for me, since about a month ago this issue started. I even tried rebuilding the catalogu, but all the files with any generative masks or denoise now get a black exclamation mark "Lightroom has encountered problems reading this photo" and you cannot even bloody edit it now. Dunno what Adobe messed up but they should fix it really fast. If I try new edits, none of the mentioned ones sticks. Also tried synchronizing the folders, but nothing helps. Really angry with the product now.

Win 11, LrC 15.1, the latest build.