P: Crashing when Changing Tethering Info in Live View on Canon

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Community Beginner ,
Feb 02, 2022 Feb 02, 2022

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If I have an active tether session and then click on the gear icon to update the tether settings and making any changes to a live tether, hitting the return button causes LR to crash. It will not crash if I click on "Ok"

 

I have a team of computers using the following:

  • LR 11.0 or later
  • Big Sur or Catalina 
  • Canon 6ds or canon 6dII.  

 

This is an issue on all computers using the above set up.

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Adobe Employee , Feb 02, 2022 Feb 02, 2022
Setting status - adding bug number.
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Adobe Employee ,
Feb 02, 2022 Feb 02, 2022

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I can duplicate your crash with an R5. I will log a bug with the team. Thanks for the report!

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Feb 02, 2022 Feb 02, 2022

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Setting status - adding bug number.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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I have been shooting tethered from my Nikon D850 to Lightroom Classic on my 2014 MacBook Pro with no problems at all until last week when every time I tried to enter custom text in the Tethered Capture Settings, it crashed Lightroom. When reopened, the custom text was there but if I tried to change it, the same thing happened. I was running Catalina, now Big Sur, reinstalled LR - no change. Any ideas?

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Community Beginner ,
Feb 08, 2022 Feb 08, 2022

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Hi Rikk, Thank you - not sure what you're referring to but I may have got to the bottom of the problem - the usb port on the D850 was a bit loose after having the cable pulled out and when I tried LR on my wife's 2020 MBP I had the same problem, but when I tried a different D850, it seemed OK.......so far, so it might be related to a poor connection in the usb port on the camera. We shall see.......

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Nice work Paul - this was driving me crazy - having tried different cables, a different laptop and different camera bodies, I think you're right - if I avoid the return key following changes and use the OK button instead, LR doesn't crash. I would never have thought of that, so now at least I have a workaround. BTW I am shooting Nikon D850s onto a MacBook Pro so it's an equal opportunities bug!

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New Here ,
Mar 28, 2022 Mar 28, 2022

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Lightroom Classic version: 11.2

MacOS version: 11.6.4 Big Sur

 

After tethered capture has already been initiated and then subsequently editing the Custom Text in the naming section of the Tethered Capture Settings window and then clicking OK, Lightroom Classic crashes.

 

Step 1: Begin tethered capture normally.

Step 2: Open Tethered Capture settings.

Step 3: Edit custom text and start number.

Step 4: Click Ok.

 

Expected result: Tethered capture begins again with new naming for subsequent files.

Actual result: Lightroom Classic crashes.

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New Here ,
Mar 28, 2022 Mar 28, 2022

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Reading through the initial post of this thread and I want to ammend my own post. Clicking OK does not cause an issue for me either, it is in fact with pressing return or enter on the keyboard that causes the crash. Additionally, I don't have to make any edits on the settings dialog box to replicate the crash. Merely opening the settings window and pressing return or enter still causes a crash.

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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Discovered during a huge shoot today with lots of in and out of the Tethered Capture Settings window that pressing the Return key will cause a crash of the app. Using the Fn + Return (so it becomes Numeric Enter) prevents the crash. Clicking the OK button will also not crash the application. 

We have confirmed this on two different Macs, both running Lightroom Classic 11.2

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