P: Diashow module - black screen

Report · Nov 20, 2013

upgraded to LR 5. Hard Bug in the Diashow module. Full black screen ever and ever.... the Diashow module gets to black screen if I try to start the start button or the preview button. No run of the dia show. Exit by using ESC key is impossible. System is full blocked after starting the diashow module. It was an upgrade comming from LR 3. This version is running well. What is Adobe thinking to do to fix this bug. Please send instruction for fixing /improvement. Also the performance is getting down . This LR5 tool is not longer for professional use until the systems can perfom the workflow comparable to LR3/LR4 level, minimum . Grafik on board of my comuter is GTX20 (Gforce) Please send instruction how Adobe will fix this problem. What can I do ? Money back ?

Report · Nov 20, 2013

Hello Andre,

Sorry to hear you are running into this. There is a bug logged on this, and we are investigating a fix.

Regards,
Becky

Report · Nov 21, 2013

I had a similar problem a couple of months ago, albeit with a different graphic card, and was able to solve it by updating the card firmware.
In may case too the Slideshow was working with LR4, but not with LR5.
I also recommend to uninstall Quicktime if you have the codecs already installed. In fact Quicktime was slowing down LR5 tremendously especially in the file-upload procedure.
Funny that Adobe recommends installing Quicktime...they should recommend uninstalling it and provide a couple of codecs.