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P: Full Screen mode: Print & Book modules show wrong colors but output correctly

Contributor ,
Nov 28, 2020 Nov 28, 2020

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LR Classic 10.0 on macOS Big Sur 11.0.1 shows the original, unedited version of the photo when using the "Zoom to Fill" function in the Print module. In other words: All the edits done on the photo do not show when "Zoom to Fill" is checked. This seems to happen regardless of the Paper size setting or any other setting in the Print module.

Bug Acknowledged
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macOS , Windows

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127 Comments
Contributor ,
Dec 10, 2020 Dec 10, 2020

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Yes, definitely. LrC 10.0 did not have this issue on macOS Catalina on my system. It's due to a combination of LrC and Big Sur, but only seems to affect LrC, no other editing software.

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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In the Print module, in the Image Settings panel, do you have "Zoom to Fill" checked?

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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I was able to reproduce this on LrC v10.0 and v10.1. The issue only happens on Big Sur and not on Catalina. It happens with or without edits. The incorrect preview that results is similar to the look of the embedded preview. 

I have logged a bug and will update this thread when we learn more.

Thanks for bringing this to our attention.

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LEGEND ,
Dec 11, 2020 Dec 11, 2020

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@Rick 

There is another thread just started that may be related as it involves auto color changes in Big Sur.  Just a FYI

https://feedback.photoshop.com/conversations/lightroom-classic/lrc-101-thumbnails-erratic-behavior-w...

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Community Beginner ,
Dec 26, 2020 Dec 26, 2020

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Having this same issue with LrC 10.1 and Big Sur 11.1. 

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New Here ,
Jan 02, 2021 Jan 02, 2021

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This issue also occurs in the Print Module. When selecting 'Zoom to fill', the colors fade in the image. This also affects the actual print.  

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Community Beginner ,
Jan 11, 2021 Jan 11, 2021

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I’m experiencing something very similar. When I tick “zoom to fill” in the print module the image looses saturation and has a flat appearance, the change is very obvious. 

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Contributor ,
Jan 12, 2021 Jan 12, 2021

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@Lamo

Can you please confirm that the actual print also suffers from very faded colours when the "Zoom to Fill" option is used, but is OK when that option is not used?  

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Contributor ,
Jan 12, 2021 Jan 12, 2021

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The bugs in Library and Print modules STILL live on in LrC 10.1.1...

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New Here ,
Jan 12, 2021 Jan 12, 2021

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Yes that is correct.

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Contributor ,
Jan 12, 2021 Jan 12, 2021

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Thank you for the very quick reply and confirmation. That makes the bug even worse than it already is - since two months! It means we are not able to print borderless - most probably on any printer using any paper in any size!

I find this utterly unacceptable, especially because earlier today an update was released and the problem has not been solved.

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LEGEND ,
Jan 12, 2021 Jan 12, 2021

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This issue is happening for me on the latest version of LR and MAC OS:

Lightroom Classic version: 10.1.1 [ 202101041610-8c69aa4e ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 11.1

As it affects the printed image it needs to be resolved urgently.

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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When i click on the "zoom to fill" option in LRC my image appears desaturated. I've tried this on several images and the problem still persists. My OS is Big Sur and I'm running LRC ver. 10.1.

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LEGEND ,
Jan 13, 2021 Jan 13, 2021

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I am still experiencing this on my system macOS 11.1 on my iMac mid-2015 27” 5K. With and without the GPU acceleration activated. It is also evident in the Library module loupe mode when expanding beyond the fit option.

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LEGEND ,
Jan 13, 2021 Jan 13, 2021

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On my iMac Mid-2015 27” 5K with Big Sur its still a problem.

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LEGEND ,
Jan 14, 2021 Jan 14, 2021

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*DdeGannes 

I have reverted to LrC 10.0 until these issues have been resolved.

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LEGEND ,
Jan 19, 2021 Jan 19, 2021

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Any fix for this problem yet?

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Contributor ,
Jan 19, 2021 Jan 19, 2021

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*CLAUDE MONDESTIN

No, unfortunately. This flaw makes it impossible to print borderless, as not only do the photos show up as desaturated in the Library and Print modules when zooming in on them, but they also come out of the printer like that! 

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Community Beginner ,
Jan 31, 2021 Jan 31, 2021

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Still no fix? Unbelievable. 

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LEGEND ,
Mar 19, 2021 Mar 19, 2021

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I tested today with BigSur 11.2.3 and LrC 10.2:

Still the same Problem.

I am somewhat disappointed, since this issue is known now more than 4 months...

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LEGEND ,
Mar 31, 2021 Mar 31, 2021

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When switching from the Develop Module to Print, I've noticed that the colors look wrong. Sometimes when the layout has multiple images of the same file (1-5x7 and 4 wallets), some have right color and others don't. It almost looks like when viewing a high color gamut jpg in a sRGB environment like a web browser. I am using a M1 Mac Mini and on 10.2. 

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Adobe Employee ,
Mar 31, 2021 Mar 31, 2021

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@The_Keeper_of_the_Garden 

Yes, we are aware of this issue and working on the fix. We will update you once it is fixed.

Thanks,

Arjun

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Thank you for letting us know, that the issue actually is under investigation. 

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Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

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The "Acknowledged" badge at the top of this post lets you know this as well. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Thank you for info 👍🙂

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