P: Hanging on launch (Mac 10.14.6)

[FeedbackCommunityMember]

I just upgraded Lightroom Classic from v 8.1.3 to 8.4.  It now hangs. I am on MacOS Mojave version 10.14.6. When reverting to v 8.1.3, Lightroom works fine. Are there compatibility issues with this version of Mojave? Thanks

[vanb38462666]

It has been two weeks since you said engineering was working on a fix. It would be nice to get an update as to when the fix can be expected. It would seem that if you are going to charge people every month to have access to the software it should work and any problems should be fixed quickly.

[FeedbackCommunityMember]

I have the same issue, and I have re-installed at least three times. Same problem still occurs. I have a brand new iMac running the latest version of Mojave, so I'm pretty sure it's not gummed up yet. 8.3.1 works just fine, but 8.4 won't run.

[Rikk Flohr: Photography]

Lightroom Classic 8.4.1 was released earlier today and has a fix for this issue. Please install the update and let us know if you are still seeing this issue. 

Thank you for your patience!

[paulw28179110]

Just tried to update and the app is still using V8.4, not 8.4.1 

[paulw28179110]

Updated now and it opened an empty catalogue just fine, then swapped over to my normal one equally well...

It's looking good! (so far!)

[leilas69594917]

When I click on upgrade, I still get version 8.4 with the same issue.  I don't have an option for 8.4.1.  Do you have a link?

[paulw28179110]

I just did the same... 

Click on the three vertical dots and select check for upgrades and it sorts itself out!

[leilas69594917]

Where do you see 3 vertical dots?  Thanks

[leilas69594917]

Thanks, it now works.

[paulw28179110]

Click on the Creative Cloud Manager from the tool bar and the drop down has three dots top right hand corner, the first option is "check for app updates" click on that and you'll then get the option to upgrade again.

[FeedbackCommunityMember]

If you re-install will all of you albums stay in tact?  Thank you in advance.  

[Victoria Bampton LR Queen]

Yes. For your sanity, do a catalog backup or use the OS to duplicate the catalog (just the lrcat bit) before you uninstall, then you'll be doubly sure it's safe.

[Rikk Flohr: Photography]

Updates to Lightroom Classic, Camera Raw, and the Lightroom Ecosystem were released yesterday and contain a fix for this issue.  Please install the appropriate update and see if it solves this problem. You can read more about the updates here.

Thank you for your patience. 

[FeedbackCommunityMember]

@Rikk your tip helped for me. Win 10. LR v9.4