P: Image dragging issues

[germans67014243]

When I repeatedly drag an image from side to side in the Development module zoomed in at 100%, image sometimes kind of jumps back as if my mouse was suddenly moved back. This doesn't happen if I move a box in the Navigator window, and this started after the last update.

[Rikk Flohr: Photography]

A few questions for you:

Mac or Windows?
OS version number? 
Type of pointing device?

Do you have a movie showing the behavior? Would it be possible to get one?

[germans67014243]

Good questions. Latest Windows 10 May 2020 release, version 10.0.19041.329, standard mouse. I tested my mouse for any sticky buttons, but it has none. And I am positive this began only after the latest LR update. I also have updated my NVidia drivers to the latest version. Youtube link attached. You can me dragging the image from left to right and back, and that image "jumps" back several times.

[Rikk Flohr: Photography]

Thanks for the information and the video. I am able to replicate what you are seeing and will log a bug for it. 

[germans67014243]

Incredible. Am I the only one got irritated by this? Anyway, glad to help and thanks for cooperation. Would like to hear the status of that bug in the near future, though.

[CDO-DK]

Here same problem, Started with LRC v9.3 Windows 10

[germans67014243]

Hi. So the August update is out, but the issue is still present?

[CDO-DK]

Not solved. 😞

[Rick Spaulding -]

Greetings,

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

Thank you for your patience.

[germans67014243]

@Rick The issue is still here. Zoomed image jumps back occasionally when I quickly drag the image.

[Jerry Syder]

Agree here, Rick. This still persists

[CDO-DK]

Same here.  This still persists

[Rick Spaulding -]

Could one of you post a video of what you're seeing? We can't repro this and are wondering if it has something to do with your specific set up. 

Does it happen if you turn off GPU?

[germans67014243]

Filmed this, take the file from https://we.tl/t-hpfH9ugWkS 

The issue can be seen at the very beginning of me dragging the image, and at the very end. This doesn't happen with both GPU options turned off, but comes back if I enable the main/first GPU option. By default both are enabled. GPU is NVidia GeForce RTX 2080 Super (27.21.14.5167) - 8 Gb, by ASUS. I will update my drivers again, but 99% sure this won't help.

[germans67014243]

Rick, any luck in reproducing the issue, please?

[FeedbackCommunityMember]

same problems here.....mouse not working in develop module and does not work when trying to drag in all modules........impossible to create a book.Latest windows 10 and lightroom are installed......have been with you since lightroom 1 and still have lightroom 4.4 installed on one dell 6600....no drag there either.You need to fix....I know I'm not alone and I have some books to finish in blurb.....Thanks

[germans67014243]

@Rick Ok, another update out, and this issue is still present. Adobe, for how long?!

[Terry_Foster]

When zoomed in to 100% in development view and repeatedly dragging the image with the mouse, the image often jumps back to a previous position.

I upgraded from version 8.4 where this did not happen.

This is extremely annoying.

[COBill]

your configuration?

• OS
• processor
• ram
• video card

[Jerry Syder]

I reported this as a bug - same here on Windows 10. It doesn’t happen with GPU off. 

[COBill]

Terry,

You haven't provided any hardware info on the forum so we can only guess. Your video card is probably inadequate for V10.1. Adobe gave us a significant performance benefit for the develop sliders by making heavy use of the video card. 

[Terry_Foster]

OS: Win10
CPU: AMD Ryzen 5 3600X
RAM: 16GB
GPU: NVIDIA GeForce GTX 1660

[Terry_Foster]

@Jerry_Syder

Yes, turning off GPU acceleration seems to work.

Definitely a bug.

[Rikk Flohr: Photography]

This thread is being merged into an authoritative thread for better tracking and response.