• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

P: Internal Error while Synchronizing Settings

Community Beginner ,
Oct 17, 2013 Oct 17, 2013

Copy link to clipboard

Copied

Hi,
I was doing a Sync of "Noise Reduction" settings on a collection of Smart Previews and I always get the following error: "An internal error has occurred: <AgErrorID>10003</AgErrorID>"

Can you give some help to this?

Thanks

Bug Fixed
TOPICS
macOS , Windows

Views

196

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 21, 2015 Apr 21, 2015
This should be fixed in Lightroom CC/Lightroom 6.

Votes

Translate

Translate
6 Comments
Adobe Employee ,
Oct 19, 2013 Oct 19, 2013

Copy link to clipboard

Copied

Do you have any 3rd party plug-in installed?

What version of Lightroom? What OS/version are you running?

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 20, 2013 Oct 20, 2013

Copy link to clipboard

Copied

Hi all,

Thank you for the replies.

I just redid the same sync on all photos on the PC where I have the originals (instead of just smart previews as originally) and I could properly sync all 900 photos without problems.

So, it seems this might be related to some Smart Preview issue.

Jeffrey, I'm using LR 5.2 in Win7 SP1

Cheers,
Nuno

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 07, 2013 Nov 07, 2013

Copy link to clipboard

Copied

Hi,

I've narrowed the problem down to having videos selected when applying the sync.

If I un-select videos, sync goes fine, so this seems a bug from the sync feature that is not checking if the source is a video or photo when applying a setting.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 07, 2013 Nov 07, 2013

Copy link to clipboard

Copied

Hi Nuno,

I was able to reproduce this, and have logged a bug. The specific circumstances that cause the bug:

1. Selection includes a video and
2. Video is offline/missing and
3. Develop setting checked in the Sync dialog are not valid for video.

If any of the above are not true, the error does not occur.

Thanks!
Becky

Votes

Translate

Translate

Report

Report
LEGEND ,
Dec 07, 2014 Dec 07, 2014

Copy link to clipboard

Copied

Hey, Becky. 🙂 This bug is still present on Lightroom 5.7, at least for me:

Windows 8.1 Pro 64-bit
Lightroom 5.7 64-bit

Was this marked fixed and it's an issue on my end, then?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 21, 2015 Apr 21, 2015

Copy link to clipboard

Copied

LATEST
This should be fixed in Lightroom CC/Lightroom 6.

Votes

Translate

Translate

Report

Report