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P: Keywords entry not working

6 Votes
Explorer ,
Aug 15, 2019 Aug 15, 2019

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Hello,
In the new version of Lr Classic (8.4), entering keywords no longer works as before.
A new entry no longer proposes, as a first proposition, the keyword used in a previous entry. We are now forced to re-enter more characters or select the desired keyword from the list of proposals.
=======================
Bonjour,
Dans la nouvelle version de Lr Classic (8.4), la saisie des mots clé ne fonctionne plus comme avant.
Une nouvelle saisie ne propose plus, en premiere proposition, le mot clé utilisé dans une saisie précédente. On est maintenant obligé de ressaisir plus de caractères ou de sélectionner le mot clé recherché dans la liste des propositions.

Bug Fixed
TOPICS
macOS , Windows

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33 Comments
Enthusiast ,
Aug 15, 2019 Aug 15, 2019

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macOS 10.14.6 LR Classic 8.4

It works as before, after the update, no problem.

Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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Community Expert ,
Aug 15, 2019 Aug 15, 2019

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Yes, that is true. Apparently that pop-up list generates much quicker if it is alphabetical. Take a look at the 'Recent Keywords' Keyword Set. That is much quicker because you do not have to type anything. Just click on the most recently used keyword to enter it.

RackMultipart20190815119951g8p-46004159-7217-452b-aac9-4bd2064f27df-1943321846.jpg
-- Johan W. Elzenga

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Adobe Employee ,
Aug 15, 2019 Aug 15, 2019

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Hi Marc,

Can you please share your system info?Which OS version you are using?

Thanks
Mayuri


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Explorer ,
Aug 16, 2019 Aug 16, 2019

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Hello,
Thank you for taking care of my report.

Here is my configuration :

==========================
Version Lightroom Classic: 8.4 [ 201908011719-03751b60 ]
Licence: Creative Cloud
Paramètre de langue: fr
Système d'exploitation : Windows 10 - Home Premium Edition
Version : 10.0.17763
Architecture de l'application : x64
Architecture du système : x64
Nombre de processeurs logiques: 8
Vitesse du processeur : 2,6 Ghz
Mémoire intégrée : 32723,5 Mo
Mémoire réelle disponible pour Lightroom : 32723,5 Mo
Mémoire réelle utilisée par Lightroom : 1216,9 Mo (3,7%)
Mémoire virtuelle utilisée par Lightroom : 1363,0 Mo
Nombre d'objets GDI : 802
Nombre d'objets utilisateur : 2309
Nombre de processus gérés : 1804
Taille de la mémoire cache : 123,6Mo
Version interne de Camera Raw: 11.4 [ 273 ]
Nombre maximal de liens utilisé par Camera Raw  : 5
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 187Mo / 16361Mo (1%)
Mémoire réelle de Camera Raw: 188Mo / 32723Mo (0%)
Paramètre PPP du système : 96 PPP
Composition sur le Bureau activée: Oui
Affichages : 1) 1920x1080
Types d'entrée: Tactile multipoint : Non, Tactile intégré : Non, Plume intégrée : Non, Tactile externe : Non, Plume externe : Non, Clavier : Non
Informations relatives au processeur graphique :
DirectX: NVIDIA GeForce GTX 965M (22.21.13.8205)
===============================

Is it okay for you ?

Have a nice day and thank you again ...

Marc

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Explorer ,
Aug 16, 2019 Aug 16, 2019

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I'm having the exact same problem. It started yesterday after I updated to 8.4. It slows down keywording tremendously! I tried to do a search for this topic and didn't get this thread. I guess I didn't use the right search terms. I just posted a new bug report about it and got this thread as something related.

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Explorer ,
Aug 16, 2019 Aug 16, 2019

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I just decided to revert to the previous version of Lightroom and it is back to working like it used to! I hate to give up the new speed improvements but the change in keywording is very unhelpful!

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Explorer ,
Aug 17, 2019 Aug 17, 2019

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This problem of the modification of the management of the key words which makes it less fast and practical is even more troublesome when entering key words "Person". When we had a large number of pictures containing people to identify, the input was accelerated because the name entered on the previous photo was proposed first, then followed below the other names approaching listed alphabetically. This way of proposing the list of names no longer exists ...

========================================
Ce problème de la modification de la gestion des mots clé qui la rend moins rapide et pratique est encore plus gênante lors de la saisie des mots clé "Personne". Lorsque que l'on avait un grand nombre d'images contenant des personnes à identifier, la saisie était accélérée du fait que le nom saisi sur la photo précédente était proposée en premier, puis suivait en dessous les autres noms approchant listés par ordre alphabétique. Cette façon de nous proposer la liste des noms n'existe plus...
========================================

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Explorer ,
Aug 17, 2019 Aug 17, 2019

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Before upgrading to Lightroom Classic 8.4 yesterday, when I entered keywords it would give me the chance to hit 'Enter' to auto-complete the keyword, if I had used that keyword recently. Now it doesn't. Even if I used a keyword on the previous photo I have to type in enough letters to bring the keyword to the top of the list or arrow down to the keyword. That slows down keywording terribly. I started using Lightroom with version 5 (I think) and it has worked that way the entire time I've used it. That makes me think (hope?) that it is something that was broken and will be fixed an not something that was done on purpose. I do love Lightroom! I just wish I'd started using it much earlier!

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Adobe Employee ,
Aug 18, 2019 Aug 18, 2019

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Thanks. We are looking into this issue.

-Mayuri

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Adobe Employee ,
Aug 18, 2019 Aug 18, 2019

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Hi Tony,

Can you please specify which OS version you are using? 

Thanks
Mayuri

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Adobe Employee ,
Aug 18, 2019 Aug 18, 2019

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Hi,

Thanks for reporting the issue. We are able to replicate the same.

Thanks
Mayuri

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Explorer ,
Aug 18, 2019 Aug 18, 2019

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Hi Mayuri,

Thank you for looking so soon.

As per the System Info listing:
Operating system: Windows 10 - Business Edition
Version: 10.0.18362

Let me know if you need me to try anything. I did downgrade my installed version back to 8.3.1 to get the auto suggestion feature back.

I think you might have sent a private email for a copy of my catalog. I only have one catalog, which contains about 112,000 photos. The catalog size is about 3.25GB. I'm in the process of trying to upload a copy of the catalog to dropbox but I just have the free version and am not sure of how much storage space I have. If it syncs up OK I will email you a link to the file.

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Explorer ,
Aug 18, 2019 Aug 18, 2019

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I just noticed that you edited your post and took off the request for the catalog. I didn't get another email with the edited request so I thought that was an email directly from you. I've stopped the upload and await any other request for info you might have. Thanks again for the quick attention to this. I didn't want to downgrade. The new version appears to work a good bit faster and smoother.

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Explorer ,
Aug 18, 2019 Aug 18, 2019

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Hello,
Excuse my intrusion ...You should try to use this French tool to send you files without size limit for free. The publisher has specially designed for videographers and photographers with large volumes to send (and receive ...)

https://www.fromsmash.com/

=====================================
Excusez mon intrusion...
Vous devriez essayer d'utiliser cet outil français pour vous transmettre gratuitement des fichiers sans limitre de taille. L'éditeur l'a spécialement conçu pour les vidéastes et photographes ayant des gros volumes en envoyer (et recevoir...)
=====================================

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Explorer ,
Aug 18, 2019 Aug 18, 2019

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Thanks for the information!

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Adobe Employee ,
Aug 18, 2019 Aug 18, 2019

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Hi Tony,

I am able to replicate this issue in a specific case. We are looking into the same. We will keep you posted for further details. 

Thanks

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LEGEND ,
Aug 21, 2019 Aug 21, 2019

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Add me to the list of people bitten by this change. It completely broke my keywording flow when keywording my shoots. If I just added keyword "Fudge" to an image it's highly likely the next time I type "F" I mean Fudge again, not "Frank".

This change absolutely and completely kills the barely passable keywording productivity that used to be in Lightroom.

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Explorer ,
Aug 22, 2019 Aug 22, 2019

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Hello everyone,

For another problem that I had reported yesterday, concerning the tool "Radial Filter", StatishT told me that it was necessary that I proceed to the complete update of the drivers of my graphics card. What I did following the # 1 of the procedure explained here :

https://helpx.adobe.com/in/lightroom-classic/kb/crash-gpu-directx-enabled.html

I
immediately made this update and I have the impression that the keyword entry now works as before !!!
=============================================
Bonjour à tous,

Pour un autre problème que j'avais signalé hier, concernant l'outil "Filtre radial", StatishT m'a indiqué qu'il était nécessaire que je procède à la mise à jour complète des drivers de ma carte graphique. Ce que j'ai fait en suivant le #1 de la procédure expliquée ici :
 
https://helpx.adobe.com/in/lightroom-classic/kb/crash-gpu-directx-enabled.html

J'ai immédiatement effectué cette mise à jour et j'ai bien l'impression que la saisie des mots clé fonctionne maintenant comme avant !!!
=============================================

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Explorer ,
Aug 22, 2019 Aug 22, 2019

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I saw your post so I updated my drivers for my NVIDIA GeForce GTX 1070 Ti graphics card. I then re-upgraded to Lightroom 8.4. The keywording is still messed up for me in 8.4. I just downgraded back to 8.3.1 again. Now the keywording is working again. I thought I'd add my experience to help out the people working on this problem.

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Explorer ,
Aug 22, 2019 Aug 22, 2019

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Good evening,

Reflecting on this, I must say that yesterday or the day before yesterday, I also deleted the "List of suggestions" by going to : Edit / Catalog Settings / Metadata 
and clicking the "Clear All Suggestion Lists" button.

WARNING : simply going into the catalog settings and leaving the setup page by OK causes Lr Classic 8.4 to crash. If you leave the setup page by clicking "Cancel", there is no crash. So if you change a parameter and you quit OK you must immediately stop Lr Classic 8.4 and restart it ...
I also described this bug via Lr's Crash Reporting procedure, without ever receiving even one acknowledgment !!!

=================================================
Bonsoir,

En y réfléchissant, je dois préciser que, hier ou avant hier, j'ai également effacer les "Listes de suggestions" en allant dans : Edition/Paramètres du catalogue/Métadonnées
et   en cliquant sur le bouton "Effacer toutes les listes de suggestions".

ATTENTION : le simple fait d'aller dans les paramètres du catalogue et de quitter la page de paramétrage par OK provoque un plantage de Lr Classic 8.4.  Si vous quitter la page de paramétrage en cliquant sur "Annuler", il n'y a pas de plantage. Donc si vous modifier un paramètre et que vous quittez par OK il faut immédiatement arrêter Lr Classic 8.4 puis le redémarrer...
J'ai également décrit ce bug via la procédure de signalement des plantages de Lr, sans jamais recevoir ne serait-ce qu'un accusé de réception !!!
=================================================

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Explorer ,
Aug 24, 2019 Aug 24, 2019

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Hello everyone,

NO finally I come back on my last messages and I confirm once again that in Lr Classic 8.4 the input function of Keywords does not work as before.

But it is very curious, because in some cases it works as before and in most other cases it does not work as before.

So updating the drivers of the graphics card and erasing the list of suggestions are not solutions to the problem detected and reported !!!

================================================
Bonjour à tous,

NON finalement je reviens sur mes derniers messages et je confirme une nouvelle fois que dans Lr Classic 8.4 la fonction de saisie des Mots clé ne fonctionne pas comme avant.

Mais c'est très curieux, car dans certains cas ça fonctionne comme avant et dans la plupart des autres cas ça ne marche pas comme avant.

Donc la mise à jour des drivers de la carte graphique et l'effacement de la liste des suggestions ne sont pas des solutions au problème détecté et signalé !!!
================================================

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Explorer ,
Oct 02, 2019 Oct 02, 2019

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I'm just checking to see if there is any movement on this. I upgraded to 8.4.1 and the keywording is still broken. I haven't decided if I'm going to revert back to the pre 8.4 version. I was hoping it would be fixed in this version.

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Adobe Employee ,
Oct 02, 2019 Oct 02, 2019

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Hi Tony,

The fix is not done in 8.4.1 but its underway. We will keep you posted for updates.

Thanks
Mayuri

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Explorer ,
Oct 03, 2019 Oct 03, 2019

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Thanks for the information Mayuri. I reverted back to 8.3 again. I guess I’ll wait to update until it’s fixed.

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Adobe Employee ,
Nov 04, 2019 Nov 04, 2019

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Lightroom Classic 9.0 was released earlier today and contained a fix for this issue. Please give it a try and confirm it is working for you after updating. Thanks for your patience.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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