P: Lightroom Classic: Tethered capture not working after update Canon 5Ds

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Explorer ,
Aug 18, 2021 Aug 18, 2021

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Updated LRC and now tethered capture window doesn't even show. Files are not transferring to computer regardless. 

 

LR Classic 10.4

Canon 5ds

Catalina 10.15.7

 

I rolled back to version LRC 10.3 because I have to shoot today but here are my specs

 

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 10
Version: 10.15.7 [19H1323]
Application architecture: x64
Logical processor count: 20
Processor speed: 3.6GHz
SqLite Version: 3.34.0
Built-in memory: 131,072.0 MB

 

Also - is it possible that the software has updated when I have preferences set to no automatic updates for this very reason?

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Adobe Employee , Oct 26, 2021 Oct 26, 2021
Greetings,   The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ].    Note: iOS and Android updates may take up to a week to appear in your App Store.   Thank you for your pat...
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Adobe Employee , Aug 18, 2021 Aug 18, 2021
Could you please check if Nikon tether plugin is disabled? If yes, do the following: Go to File > Plug-in Manager. Select Nikon Tether Plugin and select Enable. Restart Lightroom Classic. Try tethering with a Canon camera. Thanks, Sunil

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LEGEND ,
Aug 20, 2021 Aug 20, 2021

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I'm also having the same issue but using a Canon Dslr, LR Classic 10.4 on Mac OS 11.5.

Tether window doesn't display.

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Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

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Please enable the Nikon Tether plugin as explained above and then try.

Thanks,

Sunil

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LEGEND ,
Aug 20, 2021 Aug 20, 2021

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@sunil_bhaskaran enabling Nikon plugin has fixed it!

Thanks

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Community Beginner ,
Aug 20, 2021 Aug 20, 2021

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Enabling the Nikon Tether Plugin did fix it.

Maybe they should remove the word Nikon . . .

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LEGEND ,
Aug 21, 2021 Aug 21, 2021

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I also have the same problem with my canon 5d mk III.
I can no longer use the connected capture mode
-
win 10 business - 64b
LRC 10.4
Camera raw 13.4

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LEGEND ,
Aug 21, 2021 Aug 21, 2021

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I have a Canon EOS 5DSR and 5D4 and since the most recent update to Lightroom Classic tethering is no longer working with either camera. I use a MacBookPro M1 with the latest version of Big Sur. 

Lightroom will allow me to import from the camera’s memory cards but when I start a tether session the camera controls don’t appear and images don’t load if I fire the shutter manually from the camera. 

I have uninstalled EOS Utility.

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LEGEND ,
Aug 21, 2021 Aug 21, 2021

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I have a similar setup... and it works for me.  The difference is likely the Big Sur version.  I'm still on 11.5... not the latest 11.5.x.  I shoot with an EOSR but I just tested with a 5DSr as well.  It works fine.  I do have EOS Utility installed but its not open.  My computer is an M1 MacBook Air

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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I've been having this same issue with my Canon 5D Mark IV as well... tether sporadically drops about every 4 seconds. Brand new tether cable and I've restarted the app so many times, and am on the most up to date software. Nikon Tether is Enabled.

Not sure what to do.

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Adobe Employee ,
Aug 22, 2021 Aug 22, 2021

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Please enable Nikon tether plug-in if it's enabled.

Go to File > Plug-in Manager.

Select Nikon Tether Plugin and select Enable.
Restart Lightroom Classic.
Try tethering with a Canon camera.

Thanks,

Sunil

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Adobe Employee ,
Aug 22, 2021 Aug 22, 2021

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If you use the latest version of Lightroom Classic (10.4) and tether using a Canon camera, please enable Nikon tether plug-in if it's already disabled.

Go to File > Plug-in Manager.

Select Nikon Tether Plugin and select Enable.
Restart Lightroom Classic.
Try tethering with a Canon camera.

Thanks,

Sunil

 

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LEGEND ,
Aug 23, 2021 Aug 23, 2021

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Thank you, this has worked!

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New Here ,
Aug 24, 2021 Aug 24, 2021

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After udpating this last night, I can no longer tether my Canon cameras, particularly R5 and 1DX Mark III. After seeing the first window upon clicking Start Tethering, the usual tether bar is no longer visible, neither is it capturing any images from the camera.

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Adobe Employee ,
Aug 24, 2021 Aug 24, 2021

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See the developers comments on this thread: https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-tethered-capture-no... 

 

  1. Go to File > Plug-in Manager.
  2. Select Nikon Tether Plugin and select Enable.
  3. Restart Lightroom Classic
  4. Try tethering with a Canon camera.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Thank you. Somehow, this works fine. But why though?

Another issue I notice is how Lightroom attempts to read ALL the files in the CFExpress card loaded before allowing tethering to commence. It's kinda annoying when you have a 512GB card in the camera with loads of files and it takes minutes just to get tethering to start. 

 

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New Here ,
Aug 26, 2021 Aug 26, 2021

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My tethering quit working gradually on my Canon EOS 70D - tethering could be turned on but after turning off for launching another subject, would not work. Then it quit working altogether. It recognized pictures I had on the card (tried to import them), so I knew there was a connection.

I finally went into the plugin manager and enabled the NIKON tether plugin, and now it works.

 

????

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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This senario above, "tethered control window no longer visible" is exactly where I am today.  Spent half the day trying to figure it out and came upon this thread.  Similar specs, Mac Desktop running Catalina 10.15.7, shooting with a Canon EOS 1Dx M2 as I have done seamlessly forever, and now the tethering function will no longer initiate.  Import can SEE the camera but tethering is a nogo.  Camera remains in BUSY mode.  I've tried disconnecting, rebooting, updating firmware, deleting Lightroom Classic Preferences folder.  Nothing seems to work.  But my Tethered dedicated laptop running Mojave 10.14.6 still works flawlessly.  I'm stumped.  Only thing else I can think of is updating the desktop to BigSur 11.5.2 but I am hesitant, will it make it worse?  Or fix the problem?  How do you go back in OS once updated?  Do I need to?  Ugh.

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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Lord.....I'm shooting Canon and just went in and Enabled the NIKON tether plug in and it worked.  Go figure.  But I'm momentarily happy.

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New Here ,
Sep 22, 2021 Sep 22, 2021

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Dear God, this is driving me insane.  5D3.  Latest Canon firmware, latest LR classic update, Nikon tether plugin enabled.  MacBook Pro 2019 OS 10.15.7.  Camera not detected.  Please help before I end up bald.

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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LATEST

Greetings,

 

The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ]. 

 

Note: iOS and Android updates may take up to a week to appear in your App Store.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Bug Fixed

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