P: Location/GPS data lost after updating to 13.3

[corama.mx]

Since updating to 13.3, I am having several issues.

First, almost half of the location data of my 40K catalog (country, city, state, etc.) has been either erased or changed to a variant like México/Mexico. GPS data was lost for 3K images. LR on the cloud has the same missing/wrong data. If I correct them in LR Classic, it reverts to the wrong one.

Then it became very sluggish, especially when metadata reading/writing is involved like rating, library filtering, adding keywords, etc. When selecting Lights out mode, it does not work until I rate or edit a photo. Before this version it was instantaneous. Switching to develop mode takes about 3 seconds (it was less than 1 before) and advancing to next image takes 2-3 seconds as well, it does not matter if images are RAW or JPG.

I already stopped syncing, optimize the catalog, increased cache to 99GB, deleted sync files, deleted previews, and generated them again, reset preferences, uninstalled, and installed again, removed presets, even tried a new catalog. Nothing seems to work.

I noted as well that I have 1.5K stubborn images that I can’t save the metadata manually to disk. As soon as it “saves” it, it shows “The metadata for this photo has been changed in lightroom, save the changes to disk?”.

I have paused Address Lookup, Face Detection and write to xmp. Generate Previews in Parallel is checked. Use of graphic processor is on Auto. I tried all other modes with no change in performance.

All images are on a samsung T7 SSD attached on USB-C. The catalog and cache are on a mac studio’s internal SSD, M1 Max, 64 GB of ram, runing on sonoma 14.5. All updates for the OS and any app installed are up to date. Images are displayed on a Apple Studio Display. all drives have plenty of free space and there is enough RAM available, no swap. I note that for any action I do in LR Classic, like edit a photo or switching modules, etc… all cores go up to 90-100% (specially when generating previews) making my machine OS sluggish and all apps become unresponsive.

Any suggestion to fix this behavior will be greatly appreciated.

[Victoria Bampton LR Queen]

@el*bandido Adobe takes it very seriously too. The current recommendation is to keep hold of your 13.2 catalog while they figure out the best way forward to ensure you don't lose that data. One option I've used in the past was a plug-in that could transfer data between catalogs via csv file, so there definitely are options that don't involve losing the work you've done in 13.3. We just need to give them a short while to ensure they've considered the options properly before moving forward. 

[Mohit Goyal]

Hi all,

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

[CS Fotografie]

So far, everything seems to work as should again. Thanks everyone who invested in this matter.

[tnsprin]

With 13.3.1 how do we get any missing gps/location back? 

Will it automatically fix things all do we have to do something.  In particular do we have to drop back to 13.2 catalog and lose any changes that we made since?  Something else?

[tnsprin]

... fix things OR do we have to do something. ...

[Victoria Bampton LR Queen]

I'm out of the office for the next few days but @Rick Spaulding -  is checking into the recovery steps for the missing data

[CS Fotografie]

the problem with the missing location is now solved. But there are 19 pictures permanently stuck in synching. In the previous versions I was able to locate the problematic pictures. But with the latest update I cannot retrieve them. Also, my version looks different to the help section of adobe. I haven't got the options suggested in the help section. See screenshots attached.

[Neil Hunt]

I still have the caption/title data spontaneously reverting issue with 13.3.1

[Victoria Bampton LR Queen]

@Neil Hunt for new location data entered, or for existing data? We are still awaiting remediation info from Adobe for those that already got wiped.

[el*bandido]

I did the following:

• in Lightroom 13.3
  • Using my converted catalog (so with incorrect Country/City/State fields), I exported a folder of photo's (on which I mostly worked on since the upgrade to 13.3) as a catalog
  • I stopped syncing that folder to the Cloud
• upgraded to Lightroom 13.3.1
  • Opened & converted a backup catalog from before the 13.3 upgrade
  • Verified that the location fields are still OK
  • I had some sync errors from photo's that I stopped syncing earlier
  • Removed the folder I exported earlier from the catalog
  • Imported the previous exported catalog; the develop settings seemed to be OK
  • Manually corrected the incorrect location fields

This seemed to work, although I still see suspicious "from Lr mobile" entries in the Develop history on some photos. On other photo's, the Develop history is empty but appears once I do additional setttings in Develop (maybe that's another bug).

[Sunil_Bhaskaran]

Hi,

We have created a new helpx article explaining how to migrate the geolocation data, if it's not migrated already.
Please see it here:
https://helpx.adobe.com/lightroom-classic/kb/recover-location-information-after-upgrade-13-3.html

It's applicable only if you have synced images with geolocation data and you have migrated from Lightroom Classic 13.2 to 13.3.

Thanks,
Sunil

 

[Victoria Bampton LR Queen]

Great news, thanks @Sunil_Bhaskaran