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P: Map module keeps flashing "map offline" when it's not

Engaged ,
Jun 16, 2017 Jun 16, 2017

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Bug Fixed
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Jul 18, 2017 Jul 18, 2017
Lightroom CC2015.12/6.12 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

http://blogs.adobe.com/lightroomjournal/2017/07/lightroom-cc-2015-12-now-available.html

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Community Expert ,
Jul 16, 2017 Jul 16, 2017

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Maybe some of us know, but are simply not at liberty to tell, what is being done about this (and so many other problems).
-- Johan W. Elzenga

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Advocate ,
Jul 16, 2017 Jul 16, 2017

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Or even to 6.10.1   😉

Bob

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Community Beginner ,
Jul 16, 2017 Jul 16, 2017

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Me too! 😞

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Explorer ,
Jul 16, 2017 Jul 16, 2017

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From: https://forums.adobe.com/message/9705005#9705005

"A fix for this issue will be available soon."
RackMultipart2017071662696zg98-f8c33716-4919-4ab1-ba88-f0b57b38edc2-291498460.jpeg

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Community Beginner ,
Jul 16, 2017 Jul 16, 2017

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Still having this issue.  Beginning to actively look into cataloguing options other than LIghtroom.  I moved from Aperture a year ago because Apple ceased development.  But LIghtroom has been a big disappointment- the performance is an order of magnitude slower than Aperture, even after upgrading the MacPro to 2x 3.4Ghz Xeons, nVidia 960Ti and 2x 2Tb SSD PCIe storage.  The performance is *shockingly* bad for a database that basically has 40,000 records.

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New Here ,
Jul 17, 2017 Jul 17, 2017

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Any update on this? Isn't one of the major drivers (besides making more money for Adobe) of going CC to get updates out fast? Speaking more about days rather than months?

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Community Expert ,
Jul 17, 2017 Jul 17, 2017

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A solution will be available soon. Yes, more like days than like months.
-- Johan W. Elzenga

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LEGEND ,
Jul 17, 2017 Jul 17, 2017

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Me too same problem here. I upgraded from LR2 to LR6 specifically so I could use the Map module, and it is NOT usable.

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New Here ,
Jul 17, 2017 Jul 17, 2017

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because it doesnt help? obviously, 4 pages of people complaining about it ...

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New Here ,
Jul 17, 2017 Jul 17, 2017

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funny that someone mentions there that this thread is monitored by Adobe staff. The correct wording should be IGNORED by Adobe staff ...

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Adobe Employee ,
Jul 17, 2017 Jul 17, 2017

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Hi All,

We have fixed the issue and it would be part of next Lightroom release (releasing soon)

Thanks,
Smit Keniya

Smit | Lightroom Classic Team

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Adobe Employee ,
Jul 18, 2017 Jul 18, 2017

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Lightroom CC2015.12/6.12 was released today and should address this issue.  Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

http://blogs.adobe.com/lightroomjournal/2017/07/lightroom-cc-2015-12-now-available.html
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Jul 18, 2017 Jul 18, 2017

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Hi all,

Lightroom 6.12/2015.12 was just released and has the fix for this issue. Please update and let us know if you're still seeing further issues. For more information on the release, please find more info here:

What’s New
Update Details

Thanks,
Melissa
Melissa Rios, Product Manager, Community Experiences & Platforms | Adobe

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LEGEND ,
Jul 19, 2017 Jul 19, 2017

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finally... The map module works very fine now.
Maybe the Question is stupid: will the update of the Map Module also be available for LR5.7.1 users?
(updates for Windows 8 are being installed although win 10 is out...)

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New Here ,
Jul 19, 2017 Jul 19, 2017

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Problem solved with tonights Lightroom update (July 19. 2017)
THANKS!

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LEGEND ,
Jul 19, 2017 Jul 19, 2017

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Thanks Rikk. Works again - what a relief.

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Community Beginner ,
Jul 19, 2017 Jul 19, 2017

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Fixed -Hallelujah! 

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Community Expert ,
Jul 19, 2017 Jul 19, 2017

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Works well here.

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LEGEND ,
Jul 21, 2017 Jul 21, 2017

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I have Lightroom 5.7.1. Will there be an update to solve the map issue for this version?

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Adobe Employee ,
Jul 22, 2017 Jul 22, 2017

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Lightroom 5.7.1 will receive no further updates. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Jul 22, 2017 Jul 22, 2017

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It was fixed for a couple of days, but is back to flashing map offline again. Lightroom 2015.12, Mac OS 10.12.5.

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New Here ,
Jul 22, 2017 Jul 22, 2017

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The fix was not a permanent one obviously. Adobe : bad job ! Do we have to wait again so long as the last time for a better fix??

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New Here ,
Jul 22, 2017 Jul 22, 2017

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Shutting down LR and restarting seems to fix the problem. Hope it is permanent.

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LEGEND ,
Jul 24, 2017 Jul 24, 2017

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Finally!! An update came out today and the map is working correctly again 🙂

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Advocate ,
Jul 24, 2017 Jul 24, 2017

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Actually it came out 6 days ago.


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