P: Map module keeps flashing "map offline" when it's not

[Califdan2]

This post needs a body

[FeedbackCommunityMember]

Norbert - I raised this on the Lightroom Forum last October.  It clears for me if I reload LR.  So it has some potential to be cache related as well as being a long standing bug that the recent changes to Google's servers has brought out.

[FeedbackCommunityMember]

I am having the same issue.

LR and OS version are as follows:

Lightroom version: CC 2015.10.1 [ 1117303 ]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.11 [5]

[FeedbackCommunityMember]

Windows 10 and same problem here.
It started a few days ago when I was still running 6.10.
Never seen this issue before.

Then yesterday I have updated to 6.10.1 but it did not help and the problem persists.

This is really horrible, as I regularly use the map module for geo tagging.

[bhousto90]

Google was changing their web certificate authority for Google Cloud Services starting June 12 so that may have something to do with this? Timing is about right.
https://gsuiteupdates.googleblog.com/2017/06/google-cloud-services-are-switching.html

-bh

[mobycat100]

My tweet to Adobe 2 days ago has been left unanswered.  Not even an acknowledgement of said tweet.

[Victoria Bampton LR Queen]

They've acknowledged it as a problem here Paul (although I can't answer for why the social team didn't respond).

[mobycat100]

Ah... I missed that response.  (Their social team did respond just a little while ago saying this thread would have the most up-to-date info).

[GeorgeN3835901]

Same issue. 2015.10.1 on Mac 10.12.5 (16F73) 
I love the map module - when it is working.... 

[GeorgeN3835901]

Thank you. 

[FeedbackCommunityMember]

I would like to copy all of the above. The issue is so widely discused that it seems (at the least) a matter of ignorance to scale this down to a personal and individual issue.
Since some two years every "update" comes along with new bugs. That's not what I know from  my long Adobe-past ... Over a decade you produced solid and stable software with new features in every yearly upgrade. With the big business succes, those days seem to be over.  That the newest Version still has "2015" in it is a good indication, that real progress stopped and since then updates are merely bug-fixes, introducing new bugs every time. 
So stop asking "standard questions" and start doing your job properly!!
If I as a photographer and designer would deliver that way to my customers, I would have been long out of business by now ...

[FeedbackCommunityMember]

I have a similar problem with Lightroom  6.10.1 on Mac OS  10.12 [5].
The map module sometimes goes frozen and you have to toggle to another module and get back tio the map module to unlock it.

Pierre

[GeorgeN3835901]

And as a photographer you shouldn't require Lightroom because your photos would be perfect out of camera.
Why does every little hiccup bring out the trolls? 

[IamMac]

What has a map location software problem to do with a perfect image coming out of a camera?

[Menocu]

George's other comments don't seem like he's trolling so I have no idea what to make of such a moronic assessment of the situation.  Not wanting to keep paying for a broken product does not make someone a troll, or an unreasonable consumer, or a bad photographer.  And Kees is not alone.  I have zero use for Lightroom in the next 30 days other than to geotag photos from a recent cross-country trip.  Why on earth wouldn't I cancel my subscription until they resolve this issue?

[FeedbackCommunityMember]

Same problem, Sys Info:

Version von Lightroom: CC 2015.10.1 [ 1117303 ]
Lizenz: Creative Cloud
Betriebssystem: Mac OS 10
Version: 10.12 [5]
Anwendungsarchitektur: x64
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: 2,3 GHz
Integrierter Speicher: 16.384,0 MB
Für Lightroom verfügbarer phys. Speicher: 16.384,0 MB
Von Lightroom verwendeter phys. Speicher: 744,1 MB (4,5%)
Von Lightroom verwendeter virtueller Speicher: 1.888,3 MB
Cache-Speichergröße: 115,4MB / 3.864,7MB (3,0%)
Maximale Anzahl Threads, die Camera Raw verwendet: 8
Camera Raw SIMD-Optimierung: SSE2,AVX
Virtueller Speicher in Camera Raw: 46MB / 8191MB (0%)
Monitore/Anzeigegeräte: 1) 2560x1600

Best
Roland

[GeorgeN3835901]

For starters, if the name didn't include "2015" the features in the 10 releases (plus sub releases) would not be perceived as bug fixes. I geotag every image so this is important to me as well, yet I am able to geotag even with this nuisance glitch. The fact that Smit Keniya and Victoria have confirmed that Adobe has acknowledged the issue after a couple of days of it being reports suggests to me that Adobe is indeed listening and responding.
To Norbert, the point is that software is extremely complicated of interrelated functions where minor issues can sometimes results in bugs. Adobe does not claim to be perfect, and evidently unnamed photographers aren't perfect either, or they wouldn't need software like LR. This simply is not a catastrophic situation, message boards like this are to raise issues that come up, and it has been my experience that Adobe address such issues when brought to their attention. Using this forum for whining dribble is simply addle. 

[IamMac]

Good that we have people like you that understand the system...

[GeorgeN3835901]

5 days ago "must be a Google server problem".... I'm glad we have people like you that understand the system. Let's hope Adobe is using this time interval to do more research than you demonstrate before drawing a conclusion. 

[Adam S. Welz]

Same problem. INSANELY FRUSTRATING.

LR v6.8, Camera Raw 9.8, Mac OS 10.11.6 - running on a 2014 MacBook Pro.

[FeedbackCommunityMember]

Same here, w/ the addition of error emphasis.  It grows somewhat wearisome considering the lease fee I pay every month never to own this software that never even came with any paper books (that I didn't buy separately on my own for extra money) to help me learn it.

It also doesn't tend to produce things that look the same on my 4K monitor, someone else's SVGA setup, or on paper no matter what I tell it.

This is all using the combo of Windoze 10 / 64 bit
&
Adobe PS/LR CC 2015.10.1 Release Camera Raw 9.10.1

[FeedbackCommunityMember]

Same problem here with Windows 10.
It started a few days ago.
Never experienced this issue before.

[gillessub]

How long for unbug this ?

[Richard Zimmerman]

Same problem. 

Lightroom version: 6.10 [ 1111918 ]

License: Perpetual

Operating system: Mac OS 10

Version: 10.10 [5]

Also occurs on Macbook Air running 6.10.1 on Mac OS 10.10.5

[FeedbackCommunityMember]

I'm having this problem lately.  I have a MacPro (mid 2010) running 10.12.5 Sierra and Lightroom CC 2015.10.  I have lots of RAM (32 GB) but the system seems really slow lately

[gillessub]

So, when will this bug be killed ? 5 days now you are looking inside ! 😉