P: New masking features: display for color range is too large

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

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Normal screen copy for a mask:

Masques-Degrade.JPG

Screen copy for color range:

Masques-Gamme.JPG

You cannot see the figures on the right. No way to expand the tool window.

Display: 2560x1440, Font: middle size

When using a large font (150%) the window size is good, but unfortunately this window takes 1/4 of the screen! Too much.

I don't know where to contact the support, I post this bug here.

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correct answers 3 Correct answers

Adobe Employee , Feb 07, 2022 Feb 07, 2022

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Status Fixed

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Adobe Employee , Oct 31, 2021 Oct 31, 2021

Setting Status to Acknowledged

Status Acknowledged

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Adobe Employee , Oct 30, 2021 Oct 30, 2021

Moving to investigating

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19 Comments
Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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Hi

Can you tell us which Adobe application you're using so we can move the thread to the correct forum

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

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Hi

It is Lightroom classis version 11 (last one, oct 25)

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Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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Thanks I'll move the thread for you

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Adobe Employee ,
Oct 30, 2021 Oct 30, 2021

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Can you confirm your language settings for me? 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Oct 30, 2021 Oct 30, 2021

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Moving to investigating

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Bug Started

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Adobe Employee ,
Oct 31, 2021 Oct 31, 2021

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Setting Status to Acknowledged

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Bug Acknowledged

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New Here ,
Nov 07, 2021 Nov 07, 2021

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Hello there,

I have a display issue with the last lightroom version on my macbook pro,

when i use the masking tool, the informations on my sliders doesn't show.

I join you a screen capture, better than any words 😉

 

  • Lightroom Version Number: 11
  • OS Version Number: Catalina 10.15.7

 

Is someone have the same trouble recently?

Thanks for your answer!

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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It does not look like you have clicked on a particular mask, if you had it would show the mask components.

 

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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@GoldingD 

The sliders are there but the right side of the panel is cut off so mask selection is not the issue.

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Enthusiast ,
Nov 07, 2021 Nov 07, 2021

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It looks similar to the following bug, that has already been acknowledged by Adobe:

P: New masking features: display for color range i... - Adobe Support Community - 12485004

Hope that helps,

Michael

_____________

Michael Niessen - Photographer, photo-editor, educator

Photo-editing (Ps/Lr/LrC) and photography workshops & one-on-one training (off- and online)

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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Ah, now that I revisit I see your point:

658532B4-2F07-40DC-806D-4AE2479480DF.jpeg

 

If you turn masking off, do the other panels, the Basic panel, also get cut off on the Right?

 

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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Started doing some research, Went into Google and searched on:

 

lightroom develop panel on right side truncated

 

Found one link right away:

 

https://www.lightroomqueen.com/community/threads/local-ajustements-panels-truncated-on-the-right-sid...

 

See if changing the language LrC is using changes the behavior.  If so, then a Bug. If a bug, post a request to the moderator to move your post to Bugs.

 

 

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New Here ,
Nov 07, 2021 Nov 07, 2021

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Thanks to you all for your fast answers, guys!

Effectively, after a swap to english language in the prefs pan, then restart and swap again to french, the issue doesn't show anymore and i can see the whole cursors.

Problem fixed! Cheers 👍

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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Merging the thread

-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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New Here ,
Nov 26, 2021 Nov 26, 2021

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Estou com problemas pra visualizar os controles deslizantes, quando entro no aba das mascaras por exemplo nao consigo visualizar totalmente os controles, ou quando uso a mascara de intervalo de luminosidade nao consigo usar o slider, esta em zoom e nao consigo fazer zoom out.Captura de Tela 2021-11-26 às 21.05.31.pngCaptura de Tela 2021-11-26 às 21.03.45.pngCaptura de Tela 2021-11-26 às 21.08.59.png

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Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

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Hi,

 

We're sorry about the trouble with Lightroom Classic. Would you mind sharing the exact version of Lightroom you're using along with your computer macOS version? What is the resolution of the monitor you're working on?

 

You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e

Please backup your presets prior to resetting the preferences.

 

Let us know if it helps!

Regards,

Nikunj

 

 

 

 

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New Here ,
Nov 26, 2021 Nov 26, 2021

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Captura de Tela 2021-11-26 às 21.28.59.pngCaptura de Tela 2021-11-26 às 21.27.30.png

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New Here ,
Nov 26, 2021 Nov 26, 2021

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2560 x 1600 Retina display

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Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

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LATEST

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Bug Fixed

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