• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

P: New masking features: display for color range is too large

Community Beginner ,
Oct 30, 2021 Oct 30, 2021

Copy link to clipboard

Copied

Normal screen copy for a mask:

Masques-Degrade.JPG

Screen copy for color range:

Masques-Gamme.JPG

You cannot see the figures on the right. No way to expand the tool window.

Display: 2560x1440, Font: middle size

When using a large font (150%) the window size is good, but unfortunately this window takes 1/4 of the screen! Too much.

I don't know where to contact the support, I post this bug here.

Bug Fixed
TOPICS
macOS , Windows

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Correct answers

Adobe Employee , Feb 07, 2022 Feb 07, 2022

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Status Fixed

Votes

Translate

Translate
Adobe Employee , Oct 31, 2021 Oct 31, 2021

Setting Status to Acknowledged

Status Acknowledged

Votes

Translate

Translate
Adobe Employee , Oct 30, 2021 Oct 30, 2021

Moving to investigating

Status Started

Votes

Translate

Translate
19 Comments
Community Expert ,
Oct 30, 2021 Oct 30, 2021

Copy link to clipboard

Copied

Hi

Can you tell us which Adobe application you're using so we can move the thread to the correct forum

Votes

Translate

Translate

Report

Report
Community Beginner ,
Oct 30, 2021 Oct 30, 2021

Copy link to clipboard

Copied

Hi

It is Lightroom classis version 11 (last one, oct 25)

Votes

Translate

Translate

Report

Report
Community Expert ,
Oct 30, 2021 Oct 30, 2021

Copy link to clipboard

Copied

Thanks I'll move the thread for you

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 30, 2021 Oct 30, 2021

Copy link to clipboard

Copied

Can you confirm your language settings for me? 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 30, 2021 Oct 30, 2021

Copy link to clipboard

Copied

Moving to investigating

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Started

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 31, 2021 Oct 31, 2021

Copy link to clipboard

Copied

Setting Status to Acknowledged

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Acknowledged

Votes

Translate

Translate

Report

Report
New Here ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Hello there,

I have a display issue with the last lightroom version on my macbook pro,

when i use the masking tool, the informations on my sliders doesn't show.

I join you a screen capture, better than any words 😉

 

  • Lightroom Version Number: 11
  • OS Version Number: Catalina 10.15.7

 

Is someone have the same trouble recently?

Thanks for your answer!

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

It does not look like you have clicked on a particular mask, if you had it would show the mask components.

 

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

@GoldingD 

The sliders are there but the right side of the panel is cut off so mask selection is not the issue.

Votes

Translate

Translate

Report

Report
Enthusiast ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

It looks similar to the following bug, that has already been acknowledged by Adobe:

P: New masking features: display for color range i... - Adobe Support Community - 12485004

Hope that helps,

Michael

_____________

Michael Niessen - Photographer, photo-editor, educator

Photo-editing (Ps/Lr/LrC) and photography workshops & one-on-one training (off- and online)

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Ah, now that I revisit I see your point:

658532B4-2F07-40DC-806D-4AE2479480DF.jpeg

 

If you turn masking off, do the other panels, the Basic panel, also get cut off on the Right?

 

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Started doing some research, Went into Google and searched on:

 

lightroom develop panel on right side truncated

 

Found one link right away:

 

https://www.lightroomqueen.com/community/threads/local-ajustements-panels-truncated-on-the-right-sid...

 

See if changing the language LrC is using changes the behavior.  If so, then a Bug. If a bug, post a request to the moderator to move your post to Bugs.

 

 

Votes

Translate

Translate

Report

Report
New Here ,
Nov 07, 2021 Nov 07, 2021

Copy link to clipboard

Copied

Thanks to you all for your fast answers, guys!

Effectively, after a swap to english language in the prefs pan, then restart and swap again to french, the issue doesn't show anymore and i can see the whole cursors.

Problem fixed! Cheers 👍

Votes

Translate

Translate

Report

Report
Community Expert ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Merging the thread

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

Votes

Translate

Translate

Report

Report
New Here ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

Estou com problemas pra visualizar os controles deslizantes, quando entro no aba das mascaras por exemplo nao consigo visualizar totalmente os controles, ou quando uso a mascara de intervalo de luminosidade nao consigo usar o slider, esta em zoom e nao consigo fazer zoom out.Captura de Tela 2021-11-26 às 21.05.31.pngCaptura de Tela 2021-11-26 às 21.03.45.pngCaptura de Tela 2021-11-26 às 21.08.59.png

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

Hi,

 

We're sorry about the trouble with Lightroom Classic. Would you mind sharing the exact version of Lightroom you're using along with your computer macOS version? What is the resolution of the monitor you're working on?

 

You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e

Please backup your presets prior to resetting the preferences.

 

Let us know if it helps!

Regards,

Nikunj

 

 

 

 

Votes

Translate

Translate

Report

Report
New Here ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

Captura de Tela 2021-11-26 às 21.28.59.pngCaptura de Tela 2021-11-26 às 21.27.30.png

Votes

Translate

Translate

Report

Report
New Here ,
Nov 26, 2021 Nov 26, 2021

Copy link to clipboard

Copied

2560 x 1600 Retina display

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

Copy link to clipboard

Copied

LATEST

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

Votes

Translate

Translate

Report

Report