P: Opening photos in Photoshop from LrC using Edit In does not work correctly for some operations

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LEGEND ,
Sep 20, 2016 Sep 20, 2016

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Using Lightroom CC2015.7 and Photoshop CC2015.5.1

1 )If Photoshop is CLOSED and then I "Open as Layers ....." the computer will just sit there doing nothing.  If I click Photoshop to open it then the operation will complete and the photos will be layered.  I THINK THIS IS BUGGY BEHAVIOR

 As a side note, this BUG affects the Panorama and HDR the same way.   Photoshop has to be opened manually.  The "Open as Smart Object works correctly.

 2) If Photoshop is OPEN and then I "Open as Layers ...." the photos will open as layers in Photoshop

 3 )If Photoshop is CLOSED and I  "Edit in Adobe Photoshop ..." Photoshop will open and the two photos are loaded as separate objects.  This is the expected behavior.

I think this is a change in behavior in Lightroom CC2015.7

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81 Comments
Participant ,
Nov 14, 2016 Nov 14, 2016

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For me, the problem started to appear after upgrading to LR 2015.7. At that time, the workaround to start PS manually was working satisfactorily in a sense that after closing PS the PSD file got passed back to LR. With PS CC 2017 even this is not working anymore for me; I need to also manually import the PSD back into LR.

Adobe, please fix this ASAP - this is really annoying!!!

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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How do you get an Adobe tech support person to help you?

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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I had started a separate thread for over the "The files could not be edited because Adobe Photoshop CC 2017 could not be launched." error, over the weekend. The error occurred before and after upgrading to Photoshop CC 2017.

I am hoping for a fix before the workflow of "open photoshop, then open lightroom" becomes ingrained.

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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Hi Rikk, it appears the bug has not been fixed. It's been two months since you posted your official response.

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Adobe Employee ,
Nov 15, 2016 Nov 15, 2016

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Lightroom has not released an update since this thread has started. It should be fixed when the next update is released. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Nov 15, 2016 Nov 15, 2016

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Odd ... Rikk, this Adobe Support person seemed to think it was a new problem.

https://forums.adobe.com/thread/2235759
Assuming I use the work around -- launching both apps whenever I think I might need to -- how will we know when the update has fixed the issue?

Will we all personally receive a note that the issue has been resolved?

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Adobe Employee ,
Nov 15, 2016 Nov 15, 2016

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If you subscribe to this thread, you will receive an email notification when the fix is released. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Nov 15, 2016 Nov 15, 2016

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And when might that be? Two months is an awfully long time to reinstate a previously working feature.

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Adobe Employee ,
Nov 15, 2016 Nov 15, 2016

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There is no ETA at this time. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Nov 15, 2016 Nov 15, 2016

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We know there is a problem. We know there is a work around ! Just make it easy on yourself and use the work around.  The one day the Adobe magic will make everything good again. 

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New Here ,
Nov 15, 2016 Nov 15, 2016

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Just open photoshop first till it is fixed. EASY workaround.

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LEGEND ,
Dec 01, 2016 Dec 01, 2016

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I tried configuring the config.lua file for Photoshop CC 2017 and it did not solve the problem of trying to send multiple images as layers to Photoshop from Lightroom 2015.7.

Anxiously awaiting bug fixes in Lightroom 2016 ... should it be called Lightroom 2017?  😉

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Adobe Employee ,
Dec 02, 2016 Dec 02, 2016

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A fix for this is in the works and should be out shortly. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Dec 05, 2016 Dec 05, 2016

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Jeff your response amounts to "STFU, quit complainging.". Ok. A workaround is NOT a soluton.

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LEGEND ,
Dec 05, 2016 Dec 05, 2016

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Rikk, define shortly? It's been two months and the work around has started to become "normal" procedure.

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LEGEND ,
Dec 05, 2016 Dec 05, 2016

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Adobe is NOT going to give you a date.  It will be out when its released.  Besides that, the work around is VERY SIMPLE,

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Participant ,
Dec 06, 2016 Dec 06, 2016

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Since PS got updated to version CC 2017, the workaround doesn't work anymore for me. Opening images from LR does work if PS is open, but the result is not being transferred back. I need to manually to this in LR which is tedious and annoying.

No one else have this problem (and maybe another workaround) ?

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Adobe Employee ,
Dec 08, 2016 Dec 08, 2016

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This should be fixed in the CC2015.8/6.8 Update. Give it a try and let us know. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Participant ,
Dec 08, 2016 Dec 08, 2016

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I just downloaded the LR CC update, and both problems that I mentioned in my earlier post have gone. Now it works again as expected.

Thank you, Adobe!

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LEGEND ,
Dec 09, 2016 Dec 09, 2016

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I can also confirm that the original "Open as layer in PS" issue has been resolved (Win 10)

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LEGEND ,
Dec 12, 2016 Dec 12, 2016

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No change, unfortunately, on Mac 10.12.1.  CMD-E produces a bong, and the options on Edit In are greyed out.

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New Here ,
Dec 13, 2016 Dec 13, 2016

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This is no longer working. PS will not open the photo I have selected in Lightroom to edit. 

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New Here ,
Jan 22, 2017 Jan 22, 2017

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Have you had reports of this bug again. Upgraded to 2017.0.1 and I'm having this issue.  I've tried all the work arounds and fixes as discussed in this thread and nothing fixed it.  Can you please advise?

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Contributor ,
Jan 22, 2017 Jan 22, 2017

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I think I see it still happen randomly.

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New Here ,
Jan 22, 2017 Jan 22, 2017

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What have you been doing for a fix?

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