P: Padlock symbol in Crop tool shows incorrectly as unlocked when aspect crop behaves as locked

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Explorer ,
Oct 24, 2020 Oct 24, 2020

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When choosing Crop tool there is a padlock symbol that shows whether aspect ratio is locked or not. When making the first attempt to crop any particular image the padlock symbol incorrectly shows as unlocked when the tool is behaving as locked.

 

This only seems to happen on the first attempt to crop a new image. 

Whilst the symbol incorrectly shows as unlocked (even though aspect ratio is locked), just passing the mouse pointer over the padlock (no click required)  changes the padlock to correctly show as locked.

Whilst incorrectly showing as unlocked (even though aspect ratio is locked), pressing the shortcut key A has no effect on the padlock symbol but does change the aspect lock to unlocked (so now the symbol and the behaviour matches). Subsequent use of the shortcut A makes padlock symbol behave correctly for that image.

Once the initial incorrect view has been corrected (by one of the above methods), all subsequent behaviour on the same image seems correct. Open another new image and the problem reappears.

 

Catalina 10.15.7

Lightroom Classic v10.0

Bug Fixed
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macOS , Windows

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correct answers 1 Correct answer

Explorer , Mar 16, 2021 Mar 16, 2021
This problem now seems to be fixed with v10.2. Thank you! 

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Explorer ,
Dec 09, 2020 Dec 09, 2020

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Yes, definitely not fixed unfortunately.

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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I am still unable to reproduce this issue. 

Does anyone have reproducible step-by-step instructions I can follow.  Include your OS version. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Dec 10, 2020 Dec 10, 2020

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macOS BigSur

11.0.1 (20B29)

in my case for example (many visual elements are affected, so this is one example only)

  • go to grid mode, type "g"
  • select an image
  • press "r" for cropping
  • cropping lock symbol most likely in last position

similar for other GUI elements

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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@Rikk I have watch all the videos, try to reproduce following the same steps but on W10 en LR 10.1 it works. I cannot reproduce the issue

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LEGEND ,
Dec 10, 2020 Dec 10, 2020

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@Rikk 

Here is a recipe to create the incorrect display of the crop lock and there is a video link attached.  Lr10.1 and Macos10.15.7

You can do all this from the Develop module

1. Select and Image

2 Hit R

3 Start the Crop

4 Change the Lock

5 Continue the Crop

6 Hit Done

7 Select another image

8 Hit R

9 Start the crop.  Notice the mode is different from the displayed Lock

10 Just hover over the lock without clicking and it will change to the correct display.

Here is a video showing the behavior.

https://www.dropbox.com/s/n4kmg4tdbvwqwzf/ScreenRecording2020-12-10at11.19.19AM.mov?dl=0

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LEGEND ,
Dec 10, 2020 Dec 10, 2020

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@John_R_Ellis 

Were you able to replicate the issue with the above recipe

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LEGEND ,
Dec 10, 2020 Dec 10, 2020

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Tried it just now, I too see the padlock change when I hover the mouse over it.

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Explorer ,
Dec 10, 2020 Dec 10, 2020

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Originally I said that resetting the Preferences worked. To some extent it did but using Robert's routine above I replicated the error as well. Instead of being locked as the padlock indicated the crop was actually free which is revealed on a mouse over.

LR Classic 10.1 Camera Raw 13.1 (Build 202012012023-e92d50bb) updated yesterday. macOS Big Sur 11.0.1 

Time for Adobe to fix this.

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Explorer ,
Dec 10, 2020 Dec 10, 2020

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I can confirm that @robert_somrak steps above and the behaviour it produces are identical to that which I raised at the top of this thread. The videos I posted show the same behaviour too.

Note also that sometimes the padlock is grey instead of yellow (see my screenshot posted above about a month ago). 

I'm no expert but taking both issues points to a misrepresentation of the UI padlock symbol rather than any misbehaviour of the tool (UI shows locked instead of unlocked, or unlocked instead of locked, or grey instead of yellow).

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Explorer ,
Dec 10, 2020 Dec 10, 2020

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Can confirm all the posts from @John_R_Ellis , @philipn_4534854 and @martin9251 

Also, I tried switching GPU off, resetting prefs files etc.

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Explorer ,
Dec 15, 2020 Dec 15, 2020

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Just found that also the preview in the develop module doesn't refresh at high-res until zooming in/ out

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New Here ,
Dec 28, 2020 Dec 28, 2020

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we now have to toggle the A key/crop lock a couple times to get the display and the actual function to match each other!!!? My eyes now have to move an extra 300 times an hour because I have to look at the lock again and again, and I can't trust that display is correct because many times it looks unlocked but is definitely still locked, and I hit undo 100's of times more per day because I have no idea if the crop lock is on or not. How do you not realize you ruined a basic function before unleashing it in an update? Christ

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Community Beginner ,
Dec 28, 2020 Dec 28, 2020

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Hi, Michael Hari

Reset Test New

 - Windows : Edit>Preferences>Interface>Reset Done. Click

or

 - macOS : Lightroom Icon name>Preferences>Interface>Reset Done. Click

 Key Open or Lock. Check! 

LR v4.1

LRReset-7b9fdac1-438e-40c9-9cfc-3debe796d507-1668075484.jpg

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New Here ,
Dec 28, 2020 Dec 28, 2020

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thanks but wrong app homie.

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New Here ,
Dec 28, 2020 Dec 28, 2020

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Lightroom Classic 10.1

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New Here ,
Jan 12, 2021 Jan 12, 2021

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This has been a frustrating issue for years and seems to have gotten worse. Now I find that every new image comes up as locked to Original aspect ratio and I have to manually unlock every image before I can adjust it, which slows me down a lot. Please, Adobe, fix this!

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LEGEND ,
Jan 12, 2021 Jan 12, 2021

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Ascii, I think you're experiencing a different issue. This thread is about the crop padlock icon showing as unlocked when in fact the crop aspect ratio is behaving as locked. 

Your issue appears to be different: The padlock icon is correctly reflecting the current state of the aspect ratio, but it's always coming up as locked, even if it was unlocked on the previous crop you just made.

If my understanding is correct, please see the Official Solution in this thread: 

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-crop-lock-reverts-when-chan... 

If that doesn't help, then start a new thread.

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Explorer ,
Mar 16, 2021 Mar 16, 2021

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This problem now seems to be fixed with v10.2. Thank you! 

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LEGEND ,
Mar 16, 2021 Mar 16, 2021

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It doesn't happen in my LR 10.2 / Mac OS 10.15.7 either.

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LEGEND ,
Jun 08, 2021 Jun 08, 2021

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LATEST

Apparently, fixed in 10.3, 08-Jun-2021

What’s New in Lightroom Classic 10.3 (June 2021)?

  • Padlock symbol in Crop tool shows incorrectly as unlocked when aspect crop behaves as locked.

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