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P: Pano merge of IQ3 100 files incorrect orientation

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Explorer ,
Jun 09, 2017 Jun 09, 2017

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When doing a pano merge of several files taken with a Phase One IQ3 100 back, the merge is always in the wrong orientation.  I have tried merging several horizontal panos, and LR always creates a vertical pano.  After merging I can use the rotate tool to obtain correct results, so the issue isn't serious, but it is a challenge to evaluate the pano when it's vertical, since it is much smaller due to the limit of the screen height.

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macOS , Windows

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Adobe Employee , Feb 12, 2019 Feb 12, 2019

Greetings

Updates to Lightroom Classic CC (8.2), Lightroom CC for desktop (2.2), Lightroom CC.Mobile (Android and iOS) were released on Monday, February 11, 2019. Please verify that your issue is fixed by the current update.

Thank you for your patience.

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Adobe Employee ,
Jun 09, 2017 Jun 09, 2017

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Wayne, any chance you could share three files with me via Dropbox or other? I would like to test and see if I can duplicate what you are seeing. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Jun 09, 2017 Jun 09, 2017

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sure.  do you have an email address I can use to share the folder?

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Adobe Employee ,
Jun 09, 2017 Jun 09, 2017

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Went you a direct email to the address registered on this site.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Jun 10, 2017 Jun 10, 2017

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This happens also on IQ280 some of the times.

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Adobe Employee ,
Jun 14, 2017 Jun 14, 2017

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Thanks for the test files, Wayne. I was able to duplicate what you are seeing. I agree it is not expected behavior and will log it with the developers. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Oct 29, 2018 Oct 29, 2018

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Reviving this thread. We are not able to reproduce this with our in-house test files. Does anyone on this thread have a set of files that exhibit the issue that they could share with us?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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So I thought this was resolved?  I sent those test files a year ago, I haven’t noticed the issue lately, but I haven’t been shooting as much over the last year.

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Adobe Employee ,
Oct 29, 2018 Oct 29, 2018

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We still have the bug open. Unfortunately, the test files originally sent were on an old computer and were lost in transition. If you do not have those, I understand. If you are no longer experiencing the issue, I can advise the team. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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I’ll do some testing today or tomorrow and let you know.

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Explorer ,
Oct 29, 2018 Oct 29, 2018

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Hi Rikk
it is still happening on IQ280. I have sent the files to Satish. if you want the files let me know your email and I will wetransfer them to you.
https://www.youtube.com/watch?v=pLVVmDsEk_g
cheers

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Adobe Employee ,
Oct 29, 2018 Oct 29, 2018

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If Satish has the files, I will make a note on the bug. Thanks.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Jan 18, 2019 Jan 18, 2019

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We should have a fix for this shortly.  Thank you for your patience.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Feb 12, 2019 Feb 12, 2019

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Greetings

Updates to Lightroom Classic CC (8.2), Lightroom CC for desktop (2.2), Lightroom CC.Mobile (Android and iOS) were released on Monday, February 11, 2019. Please verify that your issue is fixed by the current update.

Thank you for your patience.
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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