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P: Photo Merge > Panorama crashes when clicking Perspective (8346087)

LEGEND ,
May 10, 2023 May 10, 2023

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Photo Merge > Panorama / Perspective sometimes crashes LR -- I've submitted two crash reports under my Adobe Id.   It occurs repeatedly:

 

1. Do a successful Photo Merge > Panorama of two overlapping photos with Perspective, Boundary Warp set to 0, and the other options unchecked.  This will set those options as the current default.

 

2. Import these two photos:

https://www.dropbox.com/s/or051jcumfsn8pj/panorama-crash.2023.05.10.ARW.zip?dl=0 

 

3. Do Photo Merge > Panorama and set Boundary Warp to 100. Observe that Cancel and Merge don't do anything.

 

4. Click Cylindrical and observe the warning "Unable to merge the photos. Not enough matching photos for merging."

 

6. Click Perspective.  LR crashes.

 

Tested on LR 12.3 / Mac OS 13.3 / Macbook Pro (2023, 16", Apple M2 Max).  See the attached System Info.  The problem doesn't occur on my Windows ARM 11.

 

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correct answers 2 Pinned Replies

Adobe Employee , May 11, 2023 May 11, 2023

Thanks @johnrellis  I found your submitted crash reports and have linked them to this bug. 

Status Investigating

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Adobe Employee , Jun 13, 2023 Jun 13, 2023

Greetings all,

 

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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Adobe Employee ,
May 11, 2023 May 11, 2023

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Thanks @johnrellis  I found your submitted crash reports and have linked them to this bug. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Adobe Employee ,
May 11, 2023 May 11, 2023

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Only finding one file in the Dropbox, @johnrellis  can you double check?

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
May 11, 2023 May 11, 2023

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Community Beginner ,
May 23, 2023 May 23, 2023

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we can no longer tether under Ventura with the current LC 12.3 with the released Leica Plugin 2.0.1 and 2.2.0. LC crashes immediately after recognizing the camera (regardless of whether it is an M11 or SL2). We sent a bug report. we can understand that it still works with the same devices under LC 11.5. Is this bug known?

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Adobe Employee ,
May 23, 2023 May 23, 2023

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
May 23, 2023 May 23, 2023

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Thank you for your quick response.

Yes it was an Adobe LC error message.
I reproduced the error tonight and resubmitted to Adobe via the Adobe crash dialog.
Yes, it is the same email address.

I hope that the report has reached you now.

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Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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Hello and good day dear support. did my bug report arrive? could an error be discovered?
Best regards.

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Adobe Employee ,
Jun 01, 2023 Jun 01, 2023

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I've found your crash report. Thank you. It turns out we already have a bug in progress for this crash. I will merge you into that thread. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

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Greetings all,

 

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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@Rikk Flohr: Photography 

sorry,
but tethering still doesn't work.
The error persists as I described. LRC crashes.
I have sent you bug reports (2).

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Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

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@Alexander Harand 

 

This thread is about a Panorama Crash and has nothing to do with tethering. You should probably start a new thread for this unrelated issue. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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@Rikk Flohr: Photography 

sorry,
I know that. I wrote my own thread. Bit you yourself put it together here (01 June). 

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LEGEND ,
Jun 13, 2023 Jun 13, 2023

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I verified that the recipe no longer causes the problem, thanks.

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