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31

P: Print Module, Page Set Up Crashes Lightroom Classic V 12.0.1

Community Beginner ,
Nov 07, 2022 Nov 07, 2022

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Good day. I ran across this issue yesterday, 6 Nov, and I'm not sure who (Adobe, Apple, Epson) is responsible for t/s and fix- it is frustrating. Simple to explain - fixing is another issure entirely.

 

I'm using a 16" 2019, Intel MacBook Pro w/32Gb Ram. I upgraded to MacOS Ventura and Lightroom Classic v12.0.1.  Going into Print Module and trying to select Page Set Up crashes Lightroom. I tried restarting the computer, resetting LR Preferences and turning off GPU Acceleration to no avail. 

Do the LR Print Module, Page Set Up and Printer Settings, pull their input from the printer manufacturer drivers? Again, I'm not sure who is responsible or even how to go about troubleshooting/fixing. Any help/advise would be appreciated. Thanks in advance.

I have two projects for customers in work - I should have known better than to upgrade this soon.

 

 

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correct answers 2 Pinned Replies

Adobe Employee , Jan 12, 2023 Jan 12, 2023

Update 03/29./2023:


Apple released version 13.3 of macOS Ventura which contains a fix for this issue. Please update your Mac to version 13.3 and let us know if you continue to see the crash on Page Setup. 

 

Thank you for your patience


Moving Status back to Investigating - this is not a Lightroom Classic bug. Resolution will require a future update to the OS.

 

Status Investigating

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Adobe Employee , Mar 30, 2023 Mar 30, 2023

Apple has fixed this bug. Update to Ventura 13.3 to obtain the fix. 

Status Fixed

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277 Comments
LEGEND ,
Apr 21, 2023 Apr 21, 2023

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"Ventura 13.3.1 has NOT fixed this issue for me. Settings are NOT sticky. I cannot print correctly to an Epson 9890 without a LOT of jumping around through hoops, and setting changes for EACH print".

 

Correct, because this is and always has been, an Apple bug. Since Ventura was released. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Apr 26, 2023 Apr 26, 2023

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Am using V13.3 on a Mac M1 and still finding that the printing settings do not stick - have to return to the setting and reset them for each print unless i'm printing a bunch at a time. I don't remember this happening with earlier version of Ventura. 

Rick, how do you know Apple fixed this? Do your printing settings stick at whatever you set them to?

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