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P: Problem w Compare View after 9.4 update- 'remove image' removes the opposite one to that selected

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Community Beginner ,
Sep 26, 2020 Sep 26, 2020

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Hi, first time poster here but long time users.  Major issue with my work flow today.  I normally use the x/y compare view in lightroom to do close compares of my images and to remove the ones I don't want.  Up until now this has worked well by just right clicking on the image in the compare view I want to remove and selecting the remove option.  However, on using this today I became aware that it was removing the opposite image.  I have been through a long support call, including resetting all my preferences only to find that the support analyst had the same issue on his machine.  He refused to escalate the issue and told me to post it here and ask for it on the wish list.  However, as this is something that was working and is now broken and I imagine is part of others work flow I think this should be looked at urgently. Fortunately I spotted this in time to restore the incorrectly removed images from backup, but others might not be so lucky. 

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16 Comments
Community Beginner ,
Sep 26, 2020 Sep 26, 2020

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LRC 9.4 When you right clic on one of the two picture in X/Y and select remove you will always remove the candidate one. Not sure this is a normal behaviour. I would also prefer to remove the one i have right click on 

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Community Beginner ,
Sep 26, 2020 Sep 26, 2020

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Mine is removing the the select if I right click on candidate and then the candidate if I right click on select.  This is not was is used to do and is a major frustration now as I will have to have a major rethink of my workflow.  I have posted this on the support forum as well and someone has confirmed that it used to work they way I expected i.e. deleting the one you right click on in previous versions.

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Community Beginner ,
Sep 26, 2020 Sep 26, 2020

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seems normal to remove the one you right clic on 😉

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Community Beginner ,
Sep 26, 2020 Sep 26, 2020

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Flagging also not working correctly using the right click menu 

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Community Beginner ,
Sep 26, 2020 Sep 26, 2020

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I have rolled back to 9.3 and it works as expected so definitely a problem with 9.4

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LEGEND ,
Sep 26, 2020 Sep 26, 2020

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"I have rolled back to 9.3 and it works as expected so definitely a problem with 9.4"

 

It also works correctly in 8.2.1 and 5.7.1, so clearly a recently introduced bug.

 

Note that LR has long been inconsistent in how it handles right-clickIf you have multiple filmstrip thumbnails selected and you right-click an unselected thumbnail, some commands operate on the most-selected image (Reset, Proof, Paste Settings, Paste Settings From Previous), while others operate on the right-clicked image (Auto White Balance, Auto Settings, Convert to B&W).

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Engaged ,
Sep 26, 2020 Sep 26, 2020

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This is very bad.

My tests indicate that when the 'most selected' photo is right-clicked, then whatever option is chosen from the context menu is applied to the other photo, the 'not most selected'. If the 'not most selected' photo is right-clicked, then any option chosen from the context menu is applied to that photo.

Hoping this will be given priority and fixed very soon.

 

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Adobe Employee ,
Sep 26, 2020 Sep 26, 2020

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Thanks for reporting the issue. I am able to reproduce the issue and have filed a bug to investigate it further

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Community Expert ,
Sep 27, 2020 Sep 27, 2020

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Chinoy, I found another issue. When in Compare mode hitting the escape (esc) key used to return to Grid view. In LrC 9.4 it does nothing.

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Adobe Employee ,
Sep 27, 2020 Sep 27, 2020

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Thanks for reporting Todd. This one is more related to https://feedback.photoshop.com/conversations/lightroom-classic/arrow-keys-broken-in-compare-in-light.... This is also something we are actively investigating.

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Community Expert ,
Sep 27, 2020 Sep 27, 2020

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Thanks Chinoy, much appreciated!

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Greetings,

 

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Greetings,

 

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

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Engaged ,
Oct 20, 2020 Oct 20, 2020

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Rick, confirming that this problem has been fixed in LrC 10.0.

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Thanks again, Anthony!

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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LATEST

Rick I can confirm that the escape key now works to close Compare mode and return to Grid mode as in previous versions.

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