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P: Secondary Display Loupe Normal Crop only works up to the first pause point

Contributor ,
Nov 14, 2020 Nov 14, 2020

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On macOS you can have the Secondary Display visible whilst you are cropping to you see a full screen view of the current crop boundaries.

 

As you adjust the crop bounds rect the secondary display should show a real time update of the crop.

 

This seems to only work up until the first pause point but then doesn't continue to live update.

 

1. Drag bounds

2. Pause, mouse still held down

3. Continue to drag bounds

 

You will see that there is a point where the second display stops responding to mouse drag events.

Bug Investigating
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macOS , Windows

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6 Comments
Adobe Employee ,
Nov 17, 2020 Nov 17, 2020

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I can replicate this behavior and will log a bug with the team. Thank you for the report. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Nov 27, 2020 Nov 27, 2020

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I have a very similar problem on my Windows 10 PC.

I have a dual monitor setup, and since the latest update, the 2nd monitor no longer shows the correct crop until after I have applied the crop.  The second monitor view is set to Loupe, Normal, but it doesn't make any difference if I use any other combination of settings either.

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Contributor ,
Nov 27, 2020 Nov 27, 2020

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@david_burgess_5240573 Does it actually start to show any of the initial crop actions for short period, or just nothing until you confirm?

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Explorer ,
Nov 28, 2020 Nov 28, 2020

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No, at first it doesn't show any crop, but if I then tweak the crop rectangle if will show a crop, but it is always one operation behind and therefore, it will never display the correct crop on the 2nd monitor.

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Contributor ,
Nov 28, 2020 Nov 28, 2020

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@Rikk thanks for confirming  the you've submitted the bug. To reassure @david_burgess_5240573, did you find that the bug also was present on the Windows version?

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Contributor ,
May 04, 2021 May 04, 2021

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I'm still seeing some issue on 10.2 on this where I update some settings and the second display is still behind. Has there been an attempted fix in the production versions?

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