In the passed I managed my video clips in Lightroom CC, since today I have LR Classic CC and it seems, that Adobe took out all video functions. Even I cannot open (to have a look) videos from the old catalogue. Is this a bug, or ist the function not existing anymore?
Hi Rikk, This will take some time. But I am working on it. I am trying to do a clean install od the OS and then I will only install lightroom on it. But it will take some time to do so. Have to keep on working on the same system.
imported videos will not open in LR Classic. Get a "There was an error working with the video" message. I use a Macbook Pro running Catalina 10.15.4. Please help!
Lightroom Classic version: 9.2 [ 202001311240-2d026470 ] License: Creative Cloud Language setting: en-US Operating system: Mac OS 10 Version: 10.15.4 [19E266] Application architecture: x64 Logical processor count: 4 Processor speed: 2.7 GHz SqLite Version: 3.30.1 Built-in memory: 8,192.0 MB Real memory available to Lightroom: 8,192.0 MB Real memory used by Lightroom: 557.8 MB (6.8%) Virtual memory used by Lightroom: 8,224.9 MB Memory cache size: 966.8MB Internal Camera Raw version: 12.2 [ 384 ]
Hello Forum and Rikk, I have installed a new clean mac OS version. 10.14.6. ona saperate SSD, removed the old system SSD. I Only installed Adobe cloud and Lightroom. Nothing else, no other programs. Created a new catalog. Imported photos but again no video's.
I really do hope Adobe pics this up. and put this on a high priority list. Since more people are having this problem.
Version 9.3, an update to Lightroom Classic, went live on June 15, 2020 and contains a fix for this issue. Please install the update and respond back if it does not cure the issue for you. Thank you for your patience!
Version 9.3, an update to Lightroom Classic, went live on June 15, 2020 and contains a fix for this issue. Please install the update and respond back if it does not cure the issue for you. Thank you for your patience!
Hello, Rikk. I just updated to 9.3 Release and the MOV and MP4 files do not work still. I get the same error message as before. Is there anything else I need to do to et it to work?
Hello. No luck. I re-imported a video, tried to import a new video, removed the dynamiclink-files per the instructions and tried to import a new video (MOV) and still get the message "There was an error working with the video". What could I be doing wrong here? Thanks for your help.
I am so sorry to hear that. Is it happening with all your videos? Or is it happening on some of them? If you don't mind could share across that sample file while you are unable to import/play?
Also please share your System Info with us. Post your "System Info" [LR -> Help -> System Info]
Lightroom Classic version: 9.3 [ 202005281810-476e492c ] License: Creative Cloud Language setting: en-US Operating system: Mac OS 10 Version: 10.15.5 [19F101] Application architecture: x64 Logical processor count: 4 Processor speed: 2.7 GHz SqLite Version: 3.30.1 Built-in memory: 8,192.0 MB Real memory available to Lightroom: 8,192.0 MB Real memory used by Lightroom: 703.9 MB (8.5%) Virtual memory used by Lightroom: 7,658.8 MB Memory cache size: 766.4MB Internal Camera Raw version: 12.3 [ 493 ] Maximum thread count used by Camera Raw: 3 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 168MB / 4095MB (4%) Camera Raw real memory: 169MB / 8192MB (2%) Displays: 1) 2560x1440
I am having the same issue. Cannot import new videos, nor play old videos. Carl
Lightroom Classic version: 9.3 [ 202005281810-476e492c ] License: Creative Cloud Language setting: en-US Operating system: Mac OS 10 Version: 10.15.4 [19E287] Application architecture: x64 Logical processor count: 6 Processor speed: 3.0 GHz SqLite Version: 3.30.1 Built-in memory: 40,960.0 MB Real memory available to Lightroom: 40,960.0 MB Real memory used by Lightroom: 7,203.6 MB (17.5%) Virtual memory used by Lightroom: 22,044.4 MB Memory cache size: 2,963.3MB Internal Camera Raw version: 12.3 [ 493 ] Maximum thread count used by Camera Raw: 4 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 1602MB / 20479MB (7%) Camera Raw real memory: 1610MB / 40960MB (3%) Displays: 1) 5120x2880
Graphics Processor Info: Metal: AMD Radeon Pro 570X
I just tried a test. I imported a video into Lightroom mobile and I could play it back in LRC (after synching). However, if I try to import that same video into any location (hard drive, external drive, desktop), it would not play it in LRC.
So, it does work from an LR Mobile-imported video, not in a regular imported video.
Does that make sense?
This is ANY video I've made, and for this test I just created one on my iPhone 11Pro.
See my threat with Rikk on page 2 of this forum-treat. I have the same problems with video. I have tried many options to fix it. Even did a a complete clean install. Nothing seams to work. Atfter this 'test' is became quitein this forum.As I do both video and photo, Lightroom is great for managing both video and photo's. I really hope Adobe put this on the priority list to fix.
Thank you so very much. Lightroom Classic 8.4.1 would not import videos and a grey screen appeared each time I clicked on one that was there already. By changing the three files to .old as recommended solved all of the problems. You have saved me so much time and aggravation.
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