14.2 crashes when rearranging in a collection.

[Lars W]

Running Lightroom Classic 14.2 on Windows 11 Pro, version 10.0.26100, Intel i7-14700K,  (all drivers updated)

Created a  synced collection which includes about 90 pictures. Some of them are virtual copies. They are all color and star labeled.  Selected 'Sort' to 'Custom order'.

When moving/rearranging pictures using drag-n-drop the application crashes in more than 50% of the cases.

[CMass]

Hey @Lars W, 

Oh no! That sounds frustrating. Have you been able to submit a Crash Report to Adobe? If so, can you DM me your Adobe ID (email)? This will help us find the crash report.

^CM

[Lars W]

Hi,

No,I do not get a Crash report dialog when this happens.

/Lars

[CMass]

Thank you for confirming. Do you see any sort of error message? May I also ask you to share your System Info? You can find this by going to Help > System Info. Copy and paste everything into a text file and attach it to your response. 

Has this happened in any previous version of Lightroom Classic? 

^CM

[Lars W]

No error message. Have not seen issue before.

Update: After several restarts of LRc and the computer I can no longer reproduce the issue. Guess it's not application related after all. 

/Lars

PS This form does not allow me to attach the sys info txt file

[AxelMatt]

...

PS This form does not allow me to attach the sys info txt file

By @Lars W

Don't attach the system info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html