3 GPU'S with the same problem

[ruyfranca]

Good afternoon,

I've been having problems with GPU acceleration in Lightroom.

When I enable graphics acceleration, when using masks, it gets slower.

When I disable the graphics card, it gets faster.

I've already replaced the graphics cards and the problem persists.

I used an nvidia rtx 5060 TI 16 gigabytes

I used an nvidia rtx 3060 12 gigabytes

I used a radeon rx 7600 16 gigas

The problem occurs with these 3 graphics cards.

The system I have is the following:

AMD Ryzen 9 9950X 16-Core Processor 4.30 GHz

Asus tuf Gaming x870 plus wifi

2 T nvme

64.0 GB ddr5 6000Mhz

Windows 10 Home

How can I solve the problem?

The drivers is up to date

[gabrielm44071202]

When I installed my RTX3060 it came with a gaming firmware and
totally failed.
After installing the Studio firmware it works very well....

Gabriel Malamud

[ruyfranca]

Boa tarde,

Tenho tido problemas com a aceleração das GPU's no lightroom.

Quando activo a aceleração grafica, ao usar as mascaras, fica mais lento.

Quando desativo a placa grafica, fica mais rapida.

Já substitui as placas graficas e o problema mantém-se.

Usei uma nvidia rtx 5060 TI 16 gigabytes

Usei uma nvidia rtx 3060 12 gigabytes 

Usei uma radeon rx 7600 16 gigas

O problema acontece com estas 3 graficas.

O sistema que tenh o é o seguinte:

AMD Ryzen 9 9950X 16-Core Processor 4.30 GHz

Asus tuf Gaming x870 plus wifi

2 T nvme

64,0 GB ddr5 6000Mhz

Windows 10 Home

Como posso resolver o problema?

[KR Seals]

Have you used the latest GPU drivers that have to be downloaded from the Nvidia web site? Windows will usually not provide the latest and correct GPU drivers.

[ruyfranca]

The drivers I installed for the 3 graphics cards I tested are up to date. It is not normal for the problem to occur with all 3 graphics cards.

[nikunj.m]

Hi, have you tried doing a clean install of the Studio drivers? if not, try that to check if that makes a difference. 

You can also check out: https://adobe.ly/45xeqjA

Thanks,
Nikunj

[ruyfranca]

The firmware installed is the studio firmware

[johnrellis]

Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

[ruyfranca]

Versão do Lightroom Classic: 14.4 [ 202506051112-5918896a ]

Licenciar: Creative Cloud

Configuração de idioma: pt

Sistema operacional: Windows 10 - Home Premium Edition

Versão: 10.0.19045

Arquitetura do aplicativo: x64

Arquitetura do sistema: x64

Contagem de processadores lógicos: 32

Velocidade do processador: 4,2GHz

Versão do SqLite: 3.36.0

Uso da CPU: 0,0%

Fonte de alimentação: Conectado

Memória interna: 65178,0 MB

Memória GPU dedicada usada pelo Lightroom: 4147,1MB / 15962,0MB (25%)

Memória real disponível para o Lightroom: 65178,0 MB

Memória real usada pelo Lightroom: 3167,0 MB (4,8%)

Memória virtual usada pelo Lightroom: 8162,4 MB

Contagem de objetos da GDI: 711

Contagem de objetos USER: 2454

Contagem de alças e processos: 2638

Tamanho do cache de memória: 2,3MB

Versão interna no Camera Raw: 17.4 [ 2272 ]

Contagem máxima de encadeamentos usados pelo Camera Raw: 5

Otimização do Camera Raw SIMD: SSE2,AVX,AVX2

Memória virtual do Camera Raw: 378MB / 32589MB (1%)

Memória real do Camera Raw: 451MB / 65178MB (0%)

Cache1: 

Final1- RAM:365,0MB, VRAM:3067,0MB, DSC_2310.NEF

NT- RAM:365,0MB, VRAM:3067,0MB, Combined:3432,0MB

Cache2: 

m:2,3MB, n:351,4MB

U-main: 93,0MB

Configuração de DPI do sistema: 144 DPI (modo de alta DPI)

Composição da área de trabalho ativada: Sim

Tamanho de visualização padrão: 3840 pixels

Exibições: 1) 3840x2160

Tipos de entrada: Multitoque: Não, Toque integrado: Não, Caneta integrada: Não, Toque externo: Não, Caneta externa: Não, Teclado: Não

Informações sobre processador gráfico: 

DirectX: NVIDIA GeForce RTX 5060 Ti (32.0.15.7680)

Estágio inicial: GPU para exibição compatível por padrão com processamento de imagem e exportação compatíveis no modo Personalizado

Preferência do usuário: GPU para exportação ativada

Habilitar HDR na Biblioteca: Desativado

Pasta do aplicativo: C:\Program Files\Adobe\Adobe Lightroom Classic

Caminho da biblioteca: C:\Users\fotoe\Pictures\Lightroom\Lightroom Catalog.lrcat

Pasta de configurações: C:\Users\fotoe\AppData\Roaming\Adobe\Lightroom

Plug-ins instalados: 

1) AdobeStock

2) Flickr

Sinalizadores config.lua: 

Adaptador nº 1: Fornecedor : 10de

Dispositivo : 2d04

Subsistema : 53511462

Revisão : a1

Memória do vídeo  : 15962

Adaptador nº 2: Fornecedor : 1414

Dispositivo : 8c

Subsistema : 0

Revisão : 0

Memória do vídeo  : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: System Default - DELL P2715Q (NVIDIA High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: Uninitialized

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce RTX 5060 Ti/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 576.80

GPUDeviceEnabled: false

OGLEnabled: true

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GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters 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GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 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GL_NV_representative_fragment_test GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_scissor_exclusive GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_shader_texture_footprint GL_NV_shading_rate_image GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_dirty_tile_map GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_uniform_buffer_std430_layout GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control 

[johnrellis]

I don't see anything that looks suspicious here.

There are several reports here of people struggling with the RTX 5000-series GPUs, and just recently someone posted they were giving up and going to an earlier Nvidia card. But that wouldn't explain your issues with the other two GPUs.

[Kelsey29719036jies]

Adoe has been made aware of this issue as of today. They tried telling me to contact Microsfot Support to restrict ram usage, but Windows concluded that it has to be an issue with the apps design. 
here is my second conversation with the support team:
Date: 2025-06-20 08:12:56 +08
To: Everyone
From: Rafael Flores
my GPU processor is off for LRC
----------------------------------------------------------
Date: 2025-06-20 08:13:31 +08
To: Everyone
From: Maaz (Adobe)
why it is off?
----------------------------------------------------------
Date: 2025-06-20 08:13:47 +08
To: Everyone
From: Rafael Flores
because when it is turned on the VRAM in my Task Manager spikes and stays way too high.
----------------------------------------------------------
Date: 2025-06-20 08:13:54 +08
To: Everyone
From: Rafael Flores
ultimately resulting in the application to stutter and crash
----------------------------------------------------------
Date: 2025-06-20 08:14:21 +08
To: Everyone
From: Rafael Flores
turned on or set to auto
----------------------------------------------------------
Date: 2025-06-20 08:14:32 +08
To: Everyone
From: Maaz (Adobe)
ok
----------------------------------------------------------
Date: 2025-06-20 08:15:06 +08
To: Everyone
From: Rafael Flores
have there been reports about GPU Acceleration causing VRAM in GPUs to spike/stay high?
----------------------------------------------------------
Date: 2025-06-20 08:15:26 +08
To: Everyone
From: Rafael Flores
this is only for LR and LRC. i utilize Premier with Adobe and i never have any problems
----------------------------------------------------------
Date: 2025-06-20 08:15:35 +08
To: Everyone
From: Maaz (Adobe)
let me check allow me a moment please
----------------------------------------------------------
Date: 2025-06-20 08:22:32 +08
To: Everyone
From: Maaz (Adobe)
can you now check please once
----------------------------------------------------------
Date: 2025-06-20 08:22:55 +08
To: Everyone
From: Maaz (Adobe)
i believe its not taking that much memory
----------------------------------------------------------
Date: 2025-06-20 08:24:21 +08
To: Everyone
From: Rafael Flores
shouldnt the GPU go back down to when its idle?
----------------------------------------------------------
Date: 2025-06-20 08:24:54 +08
To: Everyone
From: Maaz (Adobe)
no, it will take a little memory as the app is overall running in background
----------------------------------------------------------
Date: 2025-06-20 08:25:34 +08
To: Everyone
From: Rafael Flores
also, why did we have to downgrade the update?
----------------------------------------------------------
Date: 2025-06-20 08:26:18 +08
To: Everyone
From: Maaz (Adobe)
That could be an issue with the new update as well, that is why I downgraded the app as it might not be supporting your GPU
----------------------------------------------------------
Date: 2025-06-20 08:27:25 +08
To: Everyone
From: Rafael Flores
see how when idling it is to stay at around 2.1
----------------------------------------------------------
Date: 2025-06-20 08:27:55 +08
To: Everyone
From: Rafael Flores
when i start editing or move around navigating with photos
----------------------------------------------------------
Date: 2025-06-20 08:28:12 +08
To: Everyone
From: Rafael Flores
it goes up, but its supposed to go back down when i am not suing it
----------------------------------------------------------
Date: 2025-06-20 08:28:15 +08
To: Everyone
From: Rafael Flores
using it*
----------------------------------------------------------
Date: 2025-06-20 08:29:12 +08
To: Everyone
From: Rafael Flores
granted, its not as high as it was with the last update, but it should still be going down
----------------------------------------------------------
Date: 2025-06-20 08:29:17 +08
To: Everyone
From: Maaz (Adobe)
its the app requirements, it will go up a like that, you are using lightroom classic and it is a big application, if the app was lagging or crashing then we could have said that yes it is an issue with the app but as far as I can see the app is working fine so I cannot see any issues with the memory going up
----------------------------------------------------------
Date: 2025-06-20 08:29:29 +08
To: Everyone
From: Maaz (Adobe)
that is expected behavior of the memory when using a big app
----------------------------------------------------------
Date: 2025-06-20 08:30:01 +08
To: Everyone
From: Rafael Flores
but it doesnt even use that much memory when i use premier.
----------------------------------------------------------
Date: 2025-06-20 08:30:20 +08
To: Everyone
From: Maaz (Adobe)
and that 2.8 or 5.7 GB memory is not only taken by lightroom only, there are other process that are running in background that are also taking memory
----------------------------------------------------------
Date: 2025-06-20 08:30:47 +08
To: Everyone
From: Maaz (Adobe)
you cannot compare premier with lightroom, both are designed in different ways,
----------------------------------------------------------
Date: 2025-06-20 08:31:05 +08
To: Everyone
From: Maaz (Adobe)
both apps algorithms are different
----------------------------------------------------------
Date: 2025-06-20 08:31:17 +08
To: Everyone
From: Rafael Flores
what processes are running in the background for Literoom that are continuously using VRAM?
----------------------------------------------------------
Date: 2025-06-20 08:31:36 +08
To: Everyone
From: Maaz (Adobe)
as I said not only lightroom, other process are also running
----------------------------------------------------------
Date: 2025-06-20 08:31:43 +08
To: Everyone
From: Maaz (Adobe)
take a loot at it
----------------------------------------------------------
Date: 2025-06-20 08:32:11 +08
To: Everyone
From: Maaz (Adobe)
can you see there are 80 background process that are running apart from lightroom
----------------------------------------------------------
Date: 2025-06-20 08:32:22 +08
To: Everyone
From: Maaz (Adobe)
how can you say that lightroom is only responsible for the memory
----------------------------------------------------------
Date: 2025-06-20 08:32:56 +08
To: Everyone
From: Maaz (Adobe)
can you see lightroom only taking 0.3% of the total memory
----------------------------------------------------------
Date: 2025-06-20 08:33:07 +08
To: Everyone
From: Maaz (Adobe)
and you are saying that lightroom is the only app taking memory
----------------------------------------------------------
Date: 2025-06-20 08:33:20 +08
To: Everyone
From: Rafael Flores
no
----------------------------------------------------------
Date: 2025-06-20 08:33:35 +08
To: Everyone
From: Rafael Flores
what i am saying is that literoom;s memory does not come back down when in idle
----------------------------------------------------------
Date: 2025-06-20 08:33:46 +08
To: Everyone
From: Rafael Flores
for example
----------------------------------------------------------
Date: 2025-06-20 08:33:55 +08
To: Everyone
From: Rafael Flores
why is the GPU of my memory not high right now?
----------------------------------------------------------
Date: 2025-06-20 08:34:32 +08
To: Everyone
From: Rafael Flores
it should be the same when i stop editing photos. i understand that the gpu needs to be working when editing, but when i am not editing the workload of the gpu should not be staying high.
----------------------------------------------------------
Date: 2025-06-20 08:34:51 +08
To: Everyone
From: Rafael Flores
the only program that is being opened and used is literoom on my computer
----------------------------------------------------------
Date: 2025-06-20 08:35:16 +08
To: Everyone
From: Maaz (Adobe)
its okay, i need some time, I will get back to you with an answer
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Date: 2025-06-20 08:35:27 +08
To: Everyone
From: Maaz (Adobe)
I need to discuss it with senior team