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A very strange issue with usb

New Here ,
May 25, 2021 May 25, 2021

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So I have this strange issue I couldn't find anything on, when I boot up Lightroom classic it  run smoothly at first then starts to disconnect all usb devices except for my mouse then when using the program in this state it starts to run slow and like I said no key board no wifi etc. I believe this is caused by Lightroom because once I shut the program down the issue goes away and my computer runs fine, you might think that I don't have the requirements to run the program but I exceed the recommended. Thanks for any possible help.

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Bug, Crash or freeze, Performance, Problem or error, Windows

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Very strange. I've never heard about that.

For the first step try to reset the Lightroom preferences:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Only a thought:

Please check if you have enabled the automatic import: Auto-import photos into Lightroom Classic (adobe.com)

If it's enabled try to deactivate it and check again.

Check also if the option "Show Import Dialog When A Memory Card Is Detected" is enabled (Lightroom Classic > Preferences (macOS) or Edit > Preferences (Windows)).

If yes try to disable this option and check.

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

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New Here ,
May 26, 2021 May 26, 2021

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Which operating system do you use?

I use windows 10 non-pro

Which version of Lightroom do you use?

Lightroom 4.2

some additional notes: the computer stops reading mouse inputs for short bursts of time

I tried the potential solutions you gave me but they did not work

Thank you for your help

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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...

Which version of Lightroom do you use?

Lightroom 4.2

....

 

This isn't the Lightroom Classic - Version. I'll moved your post into the appropriate LR forum

 

 

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New Here ,
May 26, 2021 May 26, 2021

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Maybe I looked at the wrong but but I know that it is LRC

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Please check which Lightroom version you have.

Which Lightroom version am I using? | The Lightroom Queen

 

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New Here ,
May 26, 2021 May 26, 2021

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I am using 10.2 for LRC 

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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>>I am using 10.2 for LRC

 

OK. I'm moving this thread back to the Lightroom Classic forum.

 

Have you checked if you system is up-to-date? Especially drivers for your mainboard, USB?  

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New Here ,
May 26, 2021 May 26, 2021

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yep I have everything up to date

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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At the moment I don't have any ideas where's the problem.

 

I would try a complete and clean reinstallation.

Please follow the steps below:

 

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

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New Here ,
May 27, 2021 May 27, 2021

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I tried this twice but I had no improvement sadly 

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New Here ,
Jun 02, 2021 Jun 02, 2021

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So I found a solution that will do for now, I had to restore lightroom to an earlier version and that was 7 which is unfortunate but better than not being able to use lrc at all.

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Run a virus scan and Malwarebytes (free).

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