abbonamento

New Here ,
Nov 15, 2021 Nov 15, 2021

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Non accedo a Lightroom perche appare un avviso che il mio abbonamento è scaduto ma non è possibile perche si rinnova automaticamente. Grazie. Enrico

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LEGEND ,
Nov 15, 2021 Nov 15, 2021

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Bring up Adobe.com, sign in, look at your account, look at your plan. All good?

 

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LEGEND ,
Nov 15, 2021 Nov 15, 2021

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I see your Operating System is Windows. What one? Is it Windows 7, or Windows 10?

 

If it is Windows 7, then you may have an issue with the Transport Security Layer (TLS) on your computer, Due to security concerns the Adobe servers no longer accept TLS 1.0 or 1.1 and need you to have TLS 1.2

 

This is a link on that:

https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html

 

you might want to search the Internet for such a document in your language.

 

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LEGEND ,
Nov 16, 2021 Nov 16, 2021

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From the translation to English:

 

I don't log in to Lightroom because a warning appears that my subscription has expired but it's not possible because it renews automatically. Thank you. Enrico

 

We are not Adobe in this forum, we are other Lightroom Classic users. We cannot help with subscription or payment issues. You need to contact Adobe directly.

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