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abonnement

New Here ,
Aug 22, 2021 Aug 22, 2021

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Bonjour,
Je n'arrive pas à utiliser Lr classic. Je reçois un message qui me dit que mon abonnement a expiré alors que je suis prélevé chaque mois. Que faire?
Cordialement.

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Adobe Community Professional ,
Aug 22, 2021 Aug 22, 2021

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Do you have Adobe Creative Cloud application installed on your computer if so try sign out then sign back into your account.

Also provide specific information i.e. Version number of your operating system and LrC.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 10, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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What plan have you subscribed to? Go to account.adobe.com, log in, and then see what plan you have subscribed to. For me, it looks like this:

 

2021-08-21 06_05_44-Adobe Account — Mozilla Firefox.png

 

I have the Photography Plan (20GB). What plan do you have?

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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I see that your Operating System is Windows. Is that Windows 7?

 

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