adobe lightroom classic crash report on startup windows 11

[c74_photography]

hello all.

I keep getting this popping up as soon as I launch lightroom classic V11.3.1 

I've uninstalled lightroom and reinstalled it but it keeps popping up. the frusterating thing is I can still edit my photos with it open but at a certen point it just stops responding and shuts down automaticly. 

Here is the Error Report Details

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="11.3.1" build="[202204181225-f90ebff5]" source="Windows-Client" crashType="n/a">
<time year="2022" month="6" day="7" hour="12" minute="31" second="17" timeoffset="-480" timezone="Pacific Daylight Time"/>
<user guid="d6b0d9e9-3676-4d70-865f-b60f8ef054f7"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="22000" applicationlanguage="en-us" userlanguage="en-CA" oslanguage="en-US" ram="32702" machine="Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz" model="Intel64 Family 6 Model 158 Stepping 13" cpuCount="16" cpuType="8664" cpuFreq="3600 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2080 Ti" description="NVIDIA GeForce RTX 2080 Ti" driverDate="20220519000000.000000-000" driverVersion="30.0.15.1295" videoModeDescription="2560 x 1440 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1E07&#38;SUBSYS_866A1043&#38;REV_A1&#92;4&#38;1116D546&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFA99E27F07">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFA99E27F07" symbolname="unknown"/>
<stackStatement index="1" address="0x00007FFA20A3545A" symbolname="dxCaskGetExportTable"/>
<stackStatement index="2" address="0x00007FFA20AB19F0" symbolname="dxCaskGetExportTable"/>
<stackStatement index="3" address="0x00007FFA20A85EBA" symbolname="dxCaskGetExportTable"/>
<stackStatement index="4" address="0x00007FFA20A847A3" symbolname="dxCaskGetExportTable"/>
<stackStatement index="5" address="0x00007FFA20A6C985" symbolname="dxCaskGetExportTable"/>
<stackStatement index="6" address="0x00007FFA20A37B43" symbolname="dxCaskGetExportTable"/>
<stackStatement index="7" address="0x00007FFA9A29A50F" symbolname="NVDEV_Thunk"/>
<stackStatement index="8" address="0x00007FFA9A299279" symbolname="NVDEV_Thunk"/>
<stackStatement index="9" address="0x00007FFA99F801E7" symbolname="NVENCODEAPI_Thunk"/>
<stackStatement index="10" address="0x00007FFA9AA821B2" symbolname="OpenAdapter10"/>
<stackStatement index="11" address="0x00007FFAAC9EB088" symbolname="D3D12GetInterface"/>
<stackStatement index="12" address="0x00007FFA22DAC0C1" symbolname="DMLCreateDevice1"/>
<stackStatement index="13" address="0x00007FFA22D648C9" symbolname="DMLCreateDevice1"/>
<stackStatement index="14" address="0x00007FFA22D56587" symbolname="DMLCreateDevice1"/>
<stackStatement index="15" address="0x00007FFA3BEDFD6A" symbolname="OrtSessionOptionsAppendExecutionProviderEx_DML"/>
<stackStatement index="16" address="0x00007FFA3BEDEB81" symbolname="OrtSessionOptionsAppendExecutionProviderEx_DML"/>
<stackStatement index="17" address="0x00007FFA3BEDE38D" symbolname="OrtSessionOptionsAppendExecutionProviderEx_DML"/>
<stackStatement index="18" address="0x00007FFA3BEE0DB0" symbolname="OrtSessionOptionsAppendExecutionProviderEx_DML"/>
<stackStatement index="19" address="0x00007FFA3C22FDC4" symbolname="OrtSessionOptionsAppendExecutionProvider_CPU"/>
<stackStatement index="20" address="0x00007FFA3C225184" symbolname="OrtSessionOptionsAppendExecutionProvider_CPU"/>
<stackStatement index="21" address="0x00007FFA3C22B413" symbolname="OrtSessionOptionsAppendExecutionProvider_CPU"/>
<stackStatement index="22" address="0x00007FFA3C22AD37" symbolname="OrtSessionOptionsAppendExecutionProvider_CPU"/>
<stackStatement index="23" address="0x00007FFA3BE4D2EB" symbolname="OrtGetApiBase"/>
<stackStatement index="24" address="0x00007FFA3BF334AC" symbolname="OrtGetWinMLAdapter"/>
<stackStatement index="25" address="0x00007FFAB8AAEAE3" symbolname="DllGetActivationFactory"/>
<stackStatement index="26" address="0x00007FFAB8A988EE" symbolname="DllGetActivationFactory"/>
<stackStatement index="27" address="0x00007FFAB8A7091A" symbolname="DllGetActivationFactory"/>
<stackStatement index="28" address="0x00007FFAB8A70254" symbolname="DllGetActivationFactory"/>
<stackStatement index="29" address="0x00007FFAB8A32D37" symbolname="DllCanUnloadNow"/>
<stackStatement index="30" address="0x00007FFAB8A32DCD" symbolname="DllCanUnloadNow"/>
<stackStatement index="31" address="0x0000000020D40A9E" symbolname="AgRedeye_load"/>
<stackStatement index="32" address="0x0000000020D4010F" symbolname="AgRedeye_load"/>
<stackStatement index="33" address="0x0000000020D3F1C1" symbolname="AgRedeye_load"/>
<stackStatement index="34" address="0x0000000020C6E461" symbolname="AgRedeye_load"/>
<stackStatement index="35" address="0x0000000020C6D5C7" symbolname="AgRedeye_load"/>
<stackStatement index="36" address="0x0000000020C704D4" symbolname="AgRedeye_load"/>
<stackStatement index="37" address="0x0000000020C6C669" symbolname="AgRedeye_load"/>
<stackStatement index="38" address="0x0000000020932186" symbolname="AgRedeye_load"/>
<stackStatement index="39" address="0x000000002092EFBD" symbolname="AgRedeye_load"/>
<stackStatement index="40" address="0x000000002093299B" symbolname="AgRedeye_load"/>
<stackStatement index="41" address="0x0000000020931381" symbolname="AgRedeye_load"/>
<stackStatement index="42" address="0x00007FFAE3DC9D5A" symbolname="TpCallbackIndependent"/>
<stackStatement index="43" address="0x00007FFAE3D77386" symbolname="EtwNotificationRegister"/>
<stackStatement index="44" address="0x00007FFAE30E54E0" symbolname="BaseThreadInitThunk"/>
<stackStatement index="45" address="0x00007FFAE3D6485B" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x000000002A6E7510"/>
<register name="RBX" value="0x000000002A72CF50"/>
<register name="RCX" value="0x000000007FFE0380"/>
<register name="RDX" value="0x0000000000800048"/>
<register name="RSI" value="0x0000000000000000"/>
<register name="RDI" value="0x00007FFA20AF6480"/>
<register name="RSP" value="0x0000000002AEC190"/>
<register name="RBP" value="0x00000000000000FA"/>
<register name="RIP" value="0x00007FFA99E27F07"/>
<register name="EFL" value="0x0000000000010202"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
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</binaryImageSet>
<dumpType>
Full
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

</crashreport>

[TheDigitalDog]

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Better?

[c74_photography]

hello and thanks for the response. sadly that didn't help it still pops up. with "sorry, an error occurred" I also restarted my computer after doing that to see if that would do anything.(it didn't) I also installed a new update for windows 11. but that didn't do anything to fix it.

[TheDigitalDog]

Why not try using the Adobe Creative Cloud application to uninstall Lightroom, and have it delete preferences, then do an install using that app. Any difference? 

[c74_photography]

that's what I did for the uninstall + install. nothing new.