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New Here ,
Aug 17, 2021 Aug 17, 2021

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I am heaving trouble to install adobe in my mac is asking me a password which i never had i alrady have the program on my pc but this coming sester i will use my mac so it will be easier for me since everyone has mac 

 

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LEGEND ,
Aug 17, 2021 Aug 17, 2021

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What software are you trying to install?


What is the exact request you see?

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New Here ,
Aug 17, 2021 Aug 17, 2021

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Adobe 

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New Here ,
Aug 17, 2021 Aug 17, 2021

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1F5D03A1-9FE7-4B62-BD6E-7D8FEA7CCDB9.jpeg

I'm trying to install Adobe on my Mac

So I can use light room on my photography class but is ask me password which o don't have 

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New Here ,
Aug 17, 2021 Aug 17, 2021

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Octavia5EE1_0-1629217879159.jpeg

 

 

I'm trying to install Adobe on my Mac

So I can use light room on my photography class but is ask me password which o don't have 

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LEGEND ,
Aug 17, 2021 Aug 17, 2021

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Not sure if that is an message from Adobe or from your computer.

 

Lets verify what program you are attempting to install.

Is it the Adobe Creative Cloud Desktop App?

In the United States, the following link would be the source:

https://www.adobe.com/creativecloud/desktop-app.html

Where are you getting it from?

 

That app is free, it should not be asking for an Adobe password.

 

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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You will of course be asked for your password for the Mac (current) user as you would find in System Preferences>Users and Groups to install any software. That isn't what you show in your screen capture so that's a bit worrysome. 

You will need to log into your Adobe account with an email and password, that again isn't what you are showing. 

Can you provide a screen capture where you see a place to enter something? Don't do it.... Yet. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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HI, In addition to what the others have asked, which Mac and Which Operating system are you using?

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