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After 10.2 update LC don´t recognize memory card slot.

New Here ,
May 19, 2021 May 19, 2021

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After 10.2 update LC don´t recognize memory card slot, so I can´t import photos into the Lightroom Classic. 

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Import and export, Windows

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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What operating system? Does the operating system recognize the card? Can you use the operating system to transfer the images to the hard drive, and then import the images using the Add option? Is it possible that the update is simply assigning a different drive designation to the card slot? Please provide more information.

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New Here ,
May 19, 2021 May 19, 2021

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Windows 10 Hoe20H2, Operating system recognize the card and before LC 10.2. update worked fine. On Preferences dialog I aso have the option "Show import dialog when a memory card is detected " checked.

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New Here ,
May 19, 2021 May 19, 2021

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The Import -button int hte Library scene dont react at all. It´s the same if I try the Menu option File ->  Import Photos and Videos..

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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It might be worth resetting your preferences and then choosing that option again and see if that resolves the issue. Sometimes the preferences file gets corrupted and needs to get rebuilt.

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New Here ,
May 19, 2021 May 19, 2021

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No when I´m trying to close the LC it asks me to confirm "Close the import dialog and quit? But there is no Import Dialog to been seen or to close???

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New Here ,
May 19, 2021 May 19, 2021

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After restart LC seems to work OK. But it has made this behavior now more than once and seems slighly unstable cause I´v haven´t found a locigal reason for that.

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Have you tried resetting the preferences for Lightroom?

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New Here ,
May 19, 2021 May 19, 2021

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Not yet. I´ll try that later if the problem still exists.

 

After restart LC seems to work OK. But it has made this behavior now more than once and seems slighly unstable cause I´v haven´t found a locigal reason for that. 

 

 

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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This work-around helped with older versions of LrC, so it might work here, too.

 

Personal preference -- turn off the "Show import dialog when a memory card is detected".

Turning it off might also help here.

 

1 - Launch the Import dialog before inserting the card into the card reader.

2 - Insert the card after the Import dialog comes up.

 

If the card reader is a USB card reader, try plugging it directly into the computer's USB slot if you normally use a USB hub. Also try a different USB slot.

 

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