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after PS update to 24.5 is no more possible to send a Picture from lrc to ps

New Here ,
May 24, 2023 May 24, 2023

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Screenshot 2023-05-24 104540.jpg

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Community Expert ,
May 24, 2023 May 24, 2023

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You are sure you've selected a picture?

Do you work with SmartPreviews? If yes, make sure thar the original file is available.

 

Please try is to reset the preferences to the default settings.

Reset Procedure:

  • Close Lightroom.
  • Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
    Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
  • Overwrite the Preferences when prompted by the dialog.
  • Close Lightroom.
  • Restart Lightroom.

 

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Expert ,
May 24, 2023 May 24, 2023

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wrong message!!

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
May 24, 2023 May 24, 2023

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Thanks Axel for the quick answer, but noting change please look at the screenshotScreenshot 2023-05-24 120321.jpg

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Community Expert ,
May 24, 2023 May 24, 2023

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In a first step try to deinstall and reinstall Photoshop using the Creative Desktop Client. When asked, keep the preferences

If this doesn't help, try is this:

  1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic, and when asked, keep preferences. 
  2. Install Photoshop first, then Lightroom Classic. The order is what is very important here.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
May 24, 2023 May 24, 2023

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Hi Axel,

 

thanks after uninstall and reinstall of PS now it's working

many thanks 

Roland

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